The Operations Team designs and executes strategic growth, transformation, and value creation initiatives across multiple teams: Sales, Customer Success, Product, Marketing. The team is a key contributor to our scaling strategy and helps each team exceed its targets by identifying improvement levers, benchmarking, and implementing best practices.
As a Sales Operations Manager, you will be working with our Sales teams to help them boost commercial performance (hit ratio, deal size, deal cycle). You will be working closely with the US CRO, US VP Sales, the Sales Coaches and the Enablement team.
Within 1 month:
Master our internal tools and processesBecome an expert on our sales processes & tools as well as on our productIdentify your first OKRs to help boost sales performanceWithin 3 months:
Become the main business partner for the US Sales team and support the execution of our Sales PlaybookConduct your first Sales Coach meeting to monitor sales performanceDeliver your first OKR with immediate revenue impactWithin 6 months:
Lead a project to improve our forecasting methodologyUnderstand our sales funnel attrition and deliver initiatives to fix biggest attrition issuesOptimize our target/incentives model to drive revenue growthWithin 12 months:
Become a Sales Operations expert by proactively benchmarking best practices in the marketPartner with sales leadership to boost our commercial performance The Skill Set
2-3 years of experience in an Operations roleExperience working for a SaaS or IT Consulting organizationStrong analytical skillsStructured thinkingSelf-drivenEnthusiasm for our working environment explained here: https://bit.ly/Convexity_360L What We Offer
Compensation: Pay structure includes base salary, variable incentive pay, and company equity 📈Benefits/Perks: Comprehensive medical, vision, and dental insurance starting your first full month 🏥 401k matching starting from day 1 🏦 Generous parental leave 👶 Professional development opportunities through our own platform 📚Balance: We offer unlimited days of annual PTO 🌴 5 days for sick leave 🤒 10 holidays 🗓 We are a remote-first organization and promote flexible work hours 🏠Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍Culture: A framework that will help you make an impact - envision what's it like to join 360Learning through our Onboarding Journey: https://360learning.com/blog/360learner-journey/ & Convexity Culture: https://bit.ly/Convexity_360L 🚀👩🏻💻🏆
