Its composition:
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SMB Acquisition: Our SDRs and AEs acquire new clients. They present the WTTJ ecosystem, identify HR challenges, and propose tailored solutions.
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SMB Customer Management: Our CSMs and AMs retain and grow existing accounts. They support our clients, optimize the use of our tools, and identify growth opportunities.
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Enterprise: Key account experts dedicated to strategic projects. They develop premium solutions and provide customized support for large companies.
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Onboarding & Production: They guide our clients through the setup of their services, the creation of their employer brand page, and the organization of their photo and video shoots.
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Care & Support: The main point of contact for our users' daily questions.
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RevOps: Analyzes sales performance and orchestrates alignment across all our teams toward common goals, from prospecting to retention.