Healthcare Site Reliability Engineer/Support & Deployment

Job summary
Permanent contract
Paris
Salary: Not specified
Fully-remote
Skills & expertise
Generated content
Cybersecurity knowledge
Project management
Linux
Communication skills
Product development
+12

Qynapse
Qynapse

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The position

Job description

ABOUT:

Qynapse is on a mission to advance the accuracy and reliability of central nervous diseases (CNS) screening and monitoring in both clinical routine settings and in clinical trial applications.

Headquartered in France, in the United States and in Canada, the Qynapse neuroscience team, with the support and guidance of CNS disease experts around the world, is wholly dedicated to aspiring to build tools and software that analyze brain images and other markers of neurodegeneration to create the clearest, most accurate and reliable predictors and objective measures of CNS disorders, such as Alzheimer’s disease, multiple sclerosis and Parkinson’s disease.

 Our FDA-Cleared and CE-Marked neuroimaging software platform, QyScore®, and our predictive research-use-only platform, QyPredict®, are powered by proprietary Artificial Intelligence. QyScore® produces a wide range of automated neuroimaging biomarkers to assist physicians making clinical care decisions and monitoring patients over time. QyPredict®, our predictive technology, is being designed to transform what we know about CNS disease trajectory to impact clinical trial design and outcomes.

Together, we are moving forward to a brighter and more accurate future of diagnosis and treatment for central nervous system diseases. Join us.

JOB DESCRIPTION & MISSION:

We are looking for an experienced and customer-focused Site Reliability Engineer/Support & Deployment Engineer with a variety of missions:

Pre-sales discussion and deployment:

  • Create and maintain a technical relationship with our customers’ IT services regarding workflow design, cybersecurity and software deployment

  • Review customer’s IT environment to implement best integration solution between a customer’s PACS and other healthcare systems prior to the deployment

  • Lead the operational deployment of such solutions: virtual machine configuration, Kubernetes deployment, VPN/network configuration, communication with IT systems

Support:

  • Gather, analyze, and resolve technical issues and problems for customers across different levels of complexity: L1, L2, and L3 support.

  • Monitor software activities to track performance and functionality.

Development:

  • Lead technical discussions with our partners to ensure smooth deployment, particularly with marketplaces and indirect channels

  • Manage the technical integration roadmap in coordination with the commercial team to align technical resources and capabilities with business requirements

  • Design and deploy tools for monitoring and troubleshooting software performance

You will be part of the infrastructure team and you will report to the Head of Engineering.

PROFILE:

  • IT/computer sciences/healthcare informatics background preferred

  • At least 4 years of experience as Interoperability/Informatics/Infrastructure/Development Engineer, ideally in medical imaging

  • Organized and autonomous

  • Operational and proactive

  • Curious, keen to learn and to work with a multidisciplinary team

  • Excellent customer interaction skills, both verbal and written


Preferred experience

SKILLS & experience:

REQUIRED:

  • At ease with development (Python, shell…)

  • Knowledge of software architecture (Kubernetes, Docker) and its related topics (Cybersecurity, GDPR…)

  • Knowledge of network configuration: TCP/IP, VPN

  • Experience with Information Systems Integration

  • Unix and/or Linux experience

  • Technical project management

  • Analytics skills

  • Communication skills both internally and with clients

  • GitLab + GitLab CI

  • Linux

PLUS AT LEAST ONE OF THE FOLLOWING:

  • AWS cloud services

  • Python and scientific python stack (numpy, scipy, scikit-learn, PyTorch, Tensorflow…)

  • Knowledge about HDS / C5 / G-cloud UK / HiTrust / HIPAA / GDPR

  • Knowledge of IT software solutions: PACS

  • Knowledge of IT exchange data norms: DICOM, DICOMWeb, HL7

LANGUAGES:

  • English

  • French (is a plus but not required)

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