👨‍👩‍👧‍👦 THE ROLE

The Connectivity Project Manager is responsible for coordinating all types of technical integrations, from managing connectivity projects to the daily coordination and follow-up of internal or external operational issues.

The Connectivity Project Manager leads the success of our partners & clients’ project integrations. Its main missions are:

• Coordinate connectivity projects to ensure seamless integration across D-EDGE products.
• Ensure that all project deliverables meet business needs and functional specifications.
• Collaborate with the API Integration Specialist to clarify requirements and resolve issues.
• Track progress, manage risks, and communicate proactively with stakeholders.
• Support the Head of Connectivity in maintaining functional consistency across projects.
• Act as a liaison between business teams, technical experts, and project stakeholders on key topics (e.g., Distribution, Payments).
• Review and validate functional requirements and use cases for multiple projects.

Key Responsibilities Highlight

Expertise in D-EDGE APIs ecosystem

• Develop a deep understanding of D-EDGE platform & its APIs.
• Comprehensively manage and update API documentation in cooperation with internal stakeholders.
• Drive API evolution/upgrade proposals for business enhancements by collecting clients and partners feedback & needs.
• Identify synergies between products to develop and improve our ecosystem consistency.
• Actively identify and report bugs to the R&D team.
• Provide internal documentation for their use and for support/debugging.

Project management of the clients and/or partners integration

• Provide tailored guidance for a seamless API implementation, whether the integration is based on D-EDGE API or 3rd party one, from project inception to project release.
• Assist partners in resolving implementation challenges.
• Ensure a proper project follow-up to both internal stakeholders and external consumers using project management tools & documentation.
• Handle multiple projects concurrently and adjust priorities based on business needs.
• Gather and incorporate feedback from partners to enhance the partner experience in implementing or upgrading our APIs.
• Client facing, including participation in clients calls and providing the API expert point of view.

Ensure a good technical relationship & experience for clients and/or partners

• Draft internal and external documentations/guides related to each interface to ensure a seamless client onboarding and proper internal comprehension of each of them.
• Provide connectivity tribe and partners with the D-EDGE vision on future evolutions on our products.
• Actively contribute to the projects aiming at maintaining D-EDGE brand positioning and ensuring partner and clients satisfaction on their integration experience, such as the API Portal, integration surveys, Partner Portal, etc.

🦸‍♂️WHAT YOU'LL BRING

Hard skills

• Project management & multi-tasking: ability to handle multiple projects simultaneously, prioritize effectively, and meet deadlines; experience with tools like JIRA and Confluence.
• Industry knowledge: good understanding of the hospitality or travel industry, with experience in system integration and connectivity.
• Technical expertise: familiarity with API standards (REST, SOAP, XML, JSON) and tools like Postman; knowledge of SQL, HTML, or JavaScript is a plus.
• Languages: fluent English (spoken & written) required; French or other languages are a plus.

Soft skills

• Strong communicator, able to adapt to technical and non-technical audiences.
• Team player with excellent collaboration skills in an international environment.
• Autonomous, adaptable, and proactive with a problem-solving mindset.

Profile

• 3–5+ years’ experience in technical coordination, project management, or client/partner delivery roles.
• Comfortable with B2B platforms (extranets, admin portals) and daily use of tools like Postman, JIRA, and Confluence.
• Background in business, engineering, or a technical/operational role; experience in the hospitality or travel industry is highly valued.



RECRUITMENT PROCESS :


1. Meeting with HR - 30 minutes
2. Meeting with the hiring manager - 1 hour
3. Case study + restitution with stakeholders (Partnership, other PjMs, tech team) - 1 hour
4. Meeting with other team members - 30 minutes (optional)