Ecommerce Product Manager

Since the beginning, The Frankie Shop has championed an authentic and intimate relationship with fashion.

Founded in 2014 by Française-turned-New-Yorker Gaëlle Drevet, The Frankie Shop has become synonymous with smart, oversized suiting: the trademark style of a signature aesthetic rooted in individuality and unfettered self-expression. Modern and timeless, cosmopolitan and universal, done and undone, Paris and New York, masculin-féminin… Frankie does it all and for everyone.

This spirit proved to resonate well beyond NYC. Today, the Frankie Shop is a multinational concept store with locations in both New York and Paris and is carried in top luxury department stores across Europe. In 2022, they launched their men’s and unisex lines, reaffirming their inclusive ethos and irreverent role in the global fashion marketplace.

Position Title: Ecommerce Product Coordinator
Reports To: Ecommerce Manager

The Product Coordinator works closely with various teams including ecommerce, buying, production, and digital marketing to ensure all components of the online catalog are beautifully and accurately presented to consumers. This position works closely with the merchandiser and is involved with the planning and execution of collections, outfits, and website navigation on the 2 stores.

Essential Position Responsibilities:

• Administrator for product data entry on the 2 stores (US & EU)
• Responsible for writing accurate and engaging product descriptions for online site content
• Review Product Page copy for formatting and grammatical errors.
• Monitor release products leading up to and on the day of launch.
• Perform website Quality Assurance regularly to ensure catalog is presentable and accurate.
• Regularly audit Top Navigation to ensure collection pages are displaying products, and filters display categories and subcategories appropriately.
• Troubleshooting and resolving issues pertaining to website products, photographs, and categorization.
• Work alongside merchandisers to ensure subclasses are mapped.
• Optimize keywords for on-site search, and manage keyword synonyms and redirects.
• Applying SEO principles for the purpose of maximizing reach to our target audience
• Ensuring that the company’s content is also consistent with the brand
• Able to work in a faced-paced environment, juggling multiple tasks to deliver work on time
• Ability to self-manage and show initiative

Our Tech Stack
Commerce: Shopify Plus & Shopify apps, Tagalys, Google Analytics, Klaviyo
Collaboration: Asana, Google Drive, Teams

Qualifications:

• 2+ years prior experience in a similar role
• Native English speaker
• Experience working in Ecommerce/Copywriting with a fashion women’s clothing brand a must
• Knowledge of proper clothing and industry terminology
• Excellent verbal and written skills including spelling, punctuation, and grammar
• Proven prioritization and collaboration skills across various teams.
• Experience working with Shopify Plus & Excel
• Detail and accuracy-focused, and willing to build a long-term relationship with the teams
• Ability to adapt to ever-changing priorities and deadlines