Salesforce Marketing Cloud

Résumé du poste
CDI
Puteaux
Salaire : Non spécifié
Télétravail occasionnel
Expérience : > 4 ans
Compétences & expertises
Assurance qualité
Méthodologies Agile
Salesforce marketing cloud

Tata Consultancy Services
Tata Consultancy Services

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Le poste

Descriptif du poste

Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. As part of the Tata group, India’s largest multinational business group - TCS has over 614,000 of the world’s best-trained consultants in 55 countries.

TCS France is serving over 80 customers (reputed brands and part of CAC40) in France for over 28 years with 1,500 employees with investments spanning across regions in an innovation center and multiple delivery centers. TCS France has delivered double-digit growth for over 5 years supporting customers in digital transformation, Data and cloud journeys.

Context:

As a senior Salesforce functional consultant, you are responsible of leading functional streams in complex Salesforce engagement as well as guiding the implementation team in this transformative journey.

You are capable of deeply understanding the business challenges and the underlying business processes, and you can naturally use your Salesforce expertise to optimally map those requirements to the specificities of the Salesforce platform, all while respecting Salesforce best practices


Profil recherché

Who you are:

  • You are a Salesforce expert enthusiast with at least 5 years of experience in the field

  • You are an expert in Salesforce Marketing Cloud

  • You have and maintain at least 2 Salesforce certifications

  • You are accustomed to international contexts, and can contribute to the success of complex programs

  • You are passionate about resolving today’s business challenges through digital transformation

  • You are a good listener who can lead complex discussions and manage key stakeholders to get to the desired outcome

  • Ambiguity, multi-tasking, rapid shifting in priorities and environments are not things that scare you

  • You are empathetic, accountable, and you are known to maintain good relationships with client and team members

  • You have a deep understanding of how Salesforce technology works, and you can identify how business requirements can optimally fit into Salesforce platform

What you will do:

  • Facilitate and lead functional workshops with client key stakeholders

  • Manage the business requirements backlog: elaborate clear user stories, prioritize accurately the needs with the client, do the estimates & planning with the implementation team

  • Collaborate with solution architect / tech lead and propose the optimal functional solution that answers the client business needs while respecting Salesforce best practices

  • Elaborate functional documentation: Functional solution & design, and others when applicable

  • Guide the implementation team in their understanding of functional requirements

  • Follow-up on the development phase, and ensure the developments are on the right track

  • Collaborate with data lead & integration leads when applicable to design accurately the data migration and integration strategies

  • Conduct demos and capture key stakeholders’ feedback

  • Lead quality assurance activities by reviewing test plans and following-up on execution

  • Review training materials and conduct key users training when applicable

  • Manage the functional stream under Agile methodology, conduct agile ceremonies when applicable


Déroulement des entretiens

· HR Interview

· English Test (CEFRL Certification)

· Delivery Interview

· Technical Interview

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