Swan is looking for a Growth Strategist freelancer to unlock the full value we can get from our customers. The ideal candidate is a visionary thinker with a proven track record in identifying and capitalizing on growth opportunities, optimizing processes, and collaborating with cross-functional teams.

Swan is a banking-a-service company: we let our partners open accounts, issue cards and make payments. Because of our B2B2X distribution model, our success is linked to the growth of both our direct customers (our partners) and their end-customers. We’re looking for a Growth Strategist to accelerate the growth of our existing business thanks to tailored initiatives with our partners and end-customers.

We are looking for an outstanding individual who has previous experience in defining and implementing the growth strategy in another Tier 1 tech company, ideally a Fintech.

You’ll work closely with Swan’s teams (Account Managers, Product, Operations) and our partners to map the customers’ workflows, identify and size growth initiatives. Your target will be to improve our key performance indicators (KPIs) on key customer dimensions:

• Acquisition (increase the number of accounts created)

• Onboarding conversion (increase the number of accounts created that are verified during the KYC/KYB onboarding process)

• Activation (increase the number of accounts that order a first card, do a first payment, etc.)

• Usage (increase the activity on each account)

• Retention (Limit the number of accounts churning)

You will be in charge of tracking and analyzing KPIs to measure the success of your initiatives and make data-driven recommendations for continuous improvement.

✨ You’re a great match if:

• Autonomous and self-driven

• Strong analytical skills with the ability to interpret data and trends.

• Strategic mindset with the ability to think creatively and identify innovative solutions.

• You know what to do and the questions to ask to get to your objective

• Experience in a growth position in a Fintech scale-up or another B2B2X SaaS company

• Proven track record of achieving outstanding results by developing and implementing successful growth strategies.

• Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door.

It’s okay if you don’t tick all the boxes — don’t let imposter syndrome prevent you from applying! 🙌 

Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.

When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.

About Swan

✨ Our values:

Be human: Be straightforward, transparent, and sincerely care. It’s all about integrity and doing the right thing.

Ambition: We’re in this for the long game. We want to transform the entire market, and be the engine for Europe’s next tech champions!

Collaboration: We believe in the power of collective intelligence. We love to challenge others’ ideas and be challenged in return. May the best ideas win.

“Move fast, don’t break things”: If we must choose between security and going fast, we choose security. We are in banking, after all.

Make everything simple: Simplicity.

You can find out more about our culture.

• An interview with our Head of Sales Strategy & Account Manager 

• An interview with our Chief Commercial Officer