We are launching our activity on the UK market! We are offering a 4 months fixed-term contract, starting in may. Reporting to the Head of Customer Success and working in a friendly and welcoming team:

• You will advise potential customers on the purchase of Sunology’s products and services, following their request for contact and/or information through our website, phone number, email, chat or any other digital platform where Sunology is active;
• You will ensure the quality of the relationship with customers at all stages of the service to increase their online shopping cart and generate incremental revenue through the detection of new opportunities;
• You will accompany customers through the whole process and provide support in the use of the products and services;
• You will use every contact with customers to obtain useful feedback for Sunology;
• You will animate and develop the brand’s community on social networks.

What you can expect from this job :

• You will find a professional and personal challenge tailor-made for you;
• You will enjoy a wide variety of activities on a daily basis;
• You will learn 10 times faster than anywhere else;
• You will take an active part in collective decisions and choices;
• You will benefit from pleasant working conditions.

We are looking for a native English speaker or bilingual (C2). Of course, being perfectly fluent in French is a must. The position is based in Saint-Herblain, near Nantes (France). We have adopted a hybrid working style, with the possibility to work remotely from home up to 3 days a week. A first successful experience in sales or customer service will be a real plus.

We are looking for someone with the following personal qualities:

• An innate sense of human contact
• Empathy and ability to listen
• Ability to handle a variety of different tasks at the same time
• A lot of perseverance and questioning
• An obsession with results and customer satisfaction!

More than your skills and knowledge, it is your loyalty, boldness, agility and team spirit that will be your main assets to succeed at Sunology.

Show us who you really are and why we should hire YOU and not someone else. If you are up for this adventure and ready to join us, apply now!