Your mission, should you choose to accept it :
A versatile internship to dive into the heart of customer relations and business development. Concretely, you will:
Support our clients:
Onboard new users and train them on our tools.
Be their first point of contact to maximize their satisfaction.
Organize regular check-ins to measure the value they gain from our solutions.
Provide responsive and human support:
Respond to inquiries via chat, email, and phone.
Diagnose and solve simple issues (level 1) or coordinate with the tech team.
Contribute to the continuous improvement of our knowledge base and FAQs.
Contribute to commercial growth:
Identify additional customer needs to propose cross-sell and up-sell opportunities.
Reach out to prospects (calls, emails, trade shows) and present our solutions.
Participate in the sales cycle: from appointment setting to light closing under supervision.
Be at the heart of continuous improvement:
Share customer feedback to boost product development.
Propose new ideas to optimize internal processes.
Why join us?
A meaningful internship, with real autonomy and tangible challenges.
A dynamic and fast-growing company.
A stimulating work environment with a supportive team.
Opportunities for internal advancement.
Continuous training to develop your skills.
You are fluent in Danish.
You are eager to learn, curious, and resourceful.
You have excellent interpersonal skills and can listen as well as convince.
You enjoy solving problems and finding quick solutions.
You are comfortable communicating both orally and in writing in English
You are motivated by the start-up world, where you get to touch on everything!
A bonus if you already have some experience in customer service, sales, or support.
Step 1 : A conversation with Lucas, Head of Recruitment
Step 2 : An interview with Chief Customer Officer
Step 3 : A meeting with one of our founders
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