When he was Data Analyst in New York at Casper, Romain came about with the idea of Shipup. By the end of his studies at HEC in 2016, he had no doubt: he wanted to create his own startup. He took the leap with his two cofounders, Terence and Quentin, whome were also newly graduated.
After three years in the world of e-commerce, within the marketplace ecosystem, Didier joins Shipup to get closer to customer experience issues. With more than 200 French and Spanish brand launched from actors such as Amazon or La Redoute, he has been able to understand the issues and problems facing today's e-tailers.
Avec un profil orienté e-commerce, Ségolène débute chez l'annonceur en tant qu'E-merchandiser avant de basculer du côté obscur des éditeurs de solution. Dans le domaine du Customer success depuis plusieurs années maintenant, elle s'investit en manageant l'équipe CS auprès des clients pour mettre leur satisfaction au coeur des projets Shipup. Autonomie, relationnel et prise d'initiative sont pour elles les clefs du succès pour un CSM !
Originally from Los Angeles, Ethan has lived on three continents working in different startups. Starting his career in New York in corporate advertising, he quickly realized he craved a smaller and more innovative environment. One thing led to another and he arrived in Tel Aviv working on the client relations side of a start up helping manage and build an international portfolio of clients. By way of love and luck, he arrived in Paris for a new adventure - helping build the Shipup brand in the United States. He now helps build connections with potential American customers and is instrumental in the creation of the sales offer for the US.
Forte de son double cursus ingénieur Arts et Métiers et HEC Entrepreneurs, Diane rejoint Shipup lorsque l’équipe n’était composée que de 6 personnes. Elle a fait sien le challenge d'accompagner le développement et la croissance de Shipup en France et à l'international tant d'un point de vue humain que stratégique.
June 30th 2020: Shipup announces a 6m€ series A in order to open an office in New York and recruit 45 people in the next 12 months.
Shipup was created at the end of 2016 by 3 Co Founders from HEC Paris and Centrale Paris who used to work for Drivy (acquired by Getaround), Rocket Internet, Casper and Dashlane.
We are a SaaS company that tracks the orders and deliveries of online retailers in real time in order to create a seamless, branded and reassuring post-purchase experience (proactive and live notifications, customized tracking pages, customer surveys at delivery...). Thanks to Shipup, ordering online is less stressful leaving online shoppers more satisfied, complaining less and buying again.
We work with more than 200 brands in Europe and North America, some of which are very successful digitally native brands (Cheerz, Birchbox, Withings, Feed., Le Petit Ballon, Respire, Aime, Na-Kd, Ssense, Ysé, A.P.C. ...) while others are larger, more traditional accounts (Leclerc, Carrefour, Intermarché, Go Sport, Yves Rocher...).
We are now a team of 30 people and growing at a very fast pace! Our ambition is to become the world leader in ecommerce post-purchase experience.
Shipup is looking for new talent who can work autonomously and want to be the master of their craft - from A to Z. Shipup greatly values inventive candidates who are not afraid of the day to day of a start-up or jostled by ever present surprises and challenges.
Joining Shipup is also to believe and share their values, 100% :
- First and foremost: care for others
- Be ambitious for yourself and for the team
- Be the owner of your field
- Empower your colleagues
- Take initiatives
Working at Shipup means :
- Collaborating daily with c-levels from the most well known brands in Europe and North America.
- Enjoying an international environment with non-French speaking colleagues.
- Living the adventure of a growing startup : a 6m€ series A announced in june 2020 to open an office in New York and recruit massively
- Benefiting from incredible off-sites (Corsica, Cap Ferret, Val d'Isère, Marrakech, Sicily...) not to mention restaurants, drinks, and nights out...
- Being able to work from home every Thursday and Friday