Shipup

Shipup

Product Manager

  • CDI 
  • Début :  
  • Paris
  • Télétravail ponctuel autorisé
  • Bac +5 / Master
  • > 2 ans

La tribu

Shipup

Shipup

  • AdTech / MarTech, E-commerce, Logistics, SaaS / Cloud Services

Le poste

Product Manager

  • CDI 
  • Début :  
  • Paris
  • Télétravail ponctuel autorisé
  • Bac +5 / Master
  • > 2 ans

About

Who we are ?

June 30th 2020: Shipup announces a 6m€ series A in order to open an office in New York and recruit 45 people in the next 12 months.

At Shipup, our mission is to create a seamless, proactive and branded post-purchase experience for online retailers. 🛍🛒

If you are used to buying online, you probably already went though the exprience of losing your nerve for an order that encounters multiple incidents. For online retailers, a poor post-purchase experience is a costly nightmare: it drags down customer satisfaction, online reputation and repeat purchase rate while inflating the volume of complaints at customer support.

Shipup is a SaaS company that tracks in real time the orders and deliveries of online retailers in order to create a seamless, branded and reassuring post-purchase exprience (proactive and live notifications, customized tracking pages, customer surveys at delivery…). Thanks to Shipup, ordering online is less stressful. Online shoppers are more satisfied, they complain less and buy again more.

The company has been created at the end of 2016 by 3 Cofounders from HEC Paris and Centrale Paris who used to work for Drivy (acquired by Getaround), Rocket Internet, Casper and Dashlane.

Shipup works with more than 250 brands in Europe and North America, some of which are very successful digitally native brands (Cheerz, Birchbox, Withings, Feed., Le Petit Ballon, Respire, Aime, Na-Kd, Ssense, Ysé, A.P.C. …) while others are larger, more traditional accounts (Leclerc, Carrefour, Intermarché, Go Sport, Yves Rocher…).

Our values

  • Ownership
  • Empowerment & Initiative
  • Care for others
  • Ambition

Job description

We’re looking for a product manager. You’ll join a team of ten (8 technical people, 2 product people) led by our CTO / CPO. Your main responsibilities will be:

Articulating and communicating a clear product roadmap.

  • You’ll collect feedback from our customers and internally to make more informed product decisions.
  • You’ll evaluate and prioritise our product roadmap.
  • You’ll help the Marketing team communicate about new features.

Ensuring product quality meets our standards of excellence.

  • You’ll look over the engineering team, making sure projects stay on schedule.
  • You’ll build product specifications.
  • You’ll make sure that all new work conforms to our standards.

Ensuring better cross team communication.

  • You’ll be the key communication point b/w our engineering team and other teams.
  • You’ll build technical and functional documentation.

Preferred experience

You’re a doer
You’ll take on day-to-day stewardship of the product. We’re looking for a strong generalist that will quickly adapt to our fast moving environment. You have above average planning capabilities.

You have a considered, detailed approach to communication
You’re a great communicator and will be able to scale those communications as the company grows, between customers, sales, support and our Engineering team. We’re looking for a confident and outgoing individual who’s fully proficient in an English speaking work environment.

SaaS / e-commerce sensibility
You have both a B2B and B2C product sensibility. You have at least 2 years of experience building (preferentially SaaS) products.

You’re a leader
You fit with Shipup’s culture and promote initiatives and ownership. You’re a caring individual who will lead by example when it comes to getting stuff done and representing our customers and prospects. You’re willing to fight for your team’s interests.

Why should you apply ? 👐

  • Join us at a magical time: Shipup’s been exponentially growing in the past few months.
  • Competitive salary.
  • International team where everyone cares for one another.
  • Stylish offices located in the heart of Paris (75002, 🚉Sentier).
  • Team drinks & lunch every week.
  • Lunchr cards (meal vouchers), free coffee and fruits.
  • Transportation (50%).

Recruitment process

  • Screening call
  • Hiring manager interview
  • Product Case
  • Drinks with the team

Meet the Shipup team

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