Shipup

Shipup

Senior-Lead Product Designer

  • CDI 
  • Début :  
  • Salaire entre €50K et €65K
  • Paris
  • Télétravail partiel possible
  • Bac +5 / Master
  • > 3 ans

La tribu

Shipup

Shipup

  • AdTech / MarTech, E-commerce, Logistics, SaaS / Cloud Services

Le poste

Senior-Lead Product Designer

  • CDI 
  • Début :  
  • Salaire entre €50K et €65K
  • Paris
  • Télétravail partiel possible
  • Bac +5 / Master
  • > 3 ans

About

Who we are ?

At Shipup, our mission is to create a seamless, proactive and branded post-purchase experience for online retailers. 🛍🛒

If you are used to buying online, you probably already went though the exprience of losing your nerve for an order that encounters multiple incidents. For online retailers, a poor post-purchase experience is a costly nightmare: it drags down customer satisfaction, online reputation and repeat purchase rate while inflating the volume of complaints at customer support.

Shipup is a SaaS company that tracks in real time the orders and deliveries of online retailers in order to create a seamless, branded and reassuring post-purchase exprience (proactive and live notifications, customized tracking pages, customer surveys at delivery…). Thanks to Shipup, ordering online is less stressful. Online shoppers are more satisfied, they complain less and buy again more.

The company has been created at the end of 2016 by Romain, Terence and Quentin : 3 co-founders from HEC Paris and Centrale Paris who used to work for Drivy (acquired by Getaround), Rocket Internet, Casper and Dashlane.

Shipup works with more than 300 brands in Europe and North America, some of which are very successful digitally native brands (Cheerz, Blissim, Withings, Feed., Le Petit Ballon, Respire, Aime, Na-Kd, Ssense, Ysé, A.P.C. …) while others are larger, more traditional accounts (Leclerc, Carrefour, Intermarché, Go Sport, Yves Rocher…).

June 30th 2020: Shipup announces a 6m€ series A in order to open an office in New York and recruit 45 people in the next 12 months.

Our values

  • ✊ Ownership
  • 💡 Initiative
  • 👨‍👦 Empowerment
  • 🧸 Caring
  • 🏋️‍ Ambition

Job description

We’re looking for our more experienced Product Designer.

🛍 As a Product Designer @Shipup, you will

  • Craft every detail of new product features, from idea to UX to pixel-perfect execution. Help us improve our existing set of features by finding key areas of improvement in our interfaces.

  • Partner closely with our Product, Sales and Support teams to understand what online retailers love about Shipup and what will make their online shoppers delighted by their post purchase experience. Use this data to plan and scope our product roadmap.

  • Improve our new design system recently deployed and help us to make it grow

  • Implement the best practices within the squad with the Product team

🙌 Our team

You’ll join a team of twelve (9 technical people, 1 product manager & 1 product designer) led by Quentin, our CTO & CPO.

This team is divided into two squads :

  • Online-shopper perceived value (where we are hiring)
    This squad has the ownership of all features that are directly dedicated to end-customers. Squad members will focus on features for which the benefits are mainly perceived by / or directed towards the latter.
    Team members :Aliou (Lead Developer), Juliette, Jean and Arthur (Developers)

  • Merchant perceived value
    This squad has the ownership of all features that benefit directly the Merchants. Squad members will focus on providing our merchant’s operations and CS teams with the tools and resources they need to be successful.

👩‍💻 Our Design Stack

Preferred experience

You could be a good fit if:

  • You can create pixel-perfect visual designs (UI).
  • You can untangle hard conceptual problems and have sharp intuition for how people use (or wish they could use) products (UX).
  • You care about the business needs, implications, and possibilities of your designs. You don’t get stuck on pretty UI, and can balance between craft, speed and the bottom line.
  • You have strong beliefs, loosely held. You’re a good listener who likes to collaborate.
  • You like to tell stories using both words and visuals, and strategize the best way to make your point.
  • You’ve worked for at least 3 years in product design (from user research to implementation) in B2B or B2C SaaS.

Nice to have

  • You can do basic-level coding in HTML + CSS + Javascript. (We use React for the front-end)

Recruitment process

Our recruitment roadmap remains unchanged due to health conditions. On the opposite, we need more than ever resources to reach our ambitious objectives.
That’s why we guarantee a fully remote hiring process for all candidates.

Here are the steps of our recruitment process :

  1. (45min) Screening call with Quentin, our Tech Talent Acquisition Manager
    To better understand your career plan and answer any of your questions

  2. (01:30) Hiring manager interview & Whiteboard challenge with Quentin, our CTO / CPO
    To understand your design vision and evaluate your analytical skills, methodology & communication

  3. (01:00) Peer interview with Charles
    To understand your approach to design and your philosophy

  4. (01:30) Drinks or lunch with the team
    To ensure that you will be in line with our values and culture

🤩 Why should you apply ?

  • Join us at a magical time: Shipup’s been exponentially growing in the past few months
  • Competitive salary
  • International team where everyone cares for one another
  • Stylish office located in the heart of Paris (75002, 🚉Sentier)
  • Swile card (meal vouchers), free coffee and fruits
  • Transportation (50%)
  • Potential for career evolutions due to our strong growth

Meet the Shipup team

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