Collaboration and innovation, while staying humbly open is at the root of our identity. Brevo, formerly known as Sendinblue, is the leading Customer Relationship Management (CRM) suite designed to efficiently build meaningful customer relationships at scale in a fast changing digital world. With Brevo, businesses have a unified view of the customer journey in one easy-to-use platform to grow their business with intuitive marketing and sales tools such as Marketing Automation, Marketing Campaigns over Email, SMS, WhatsApp, Chat, and much more. Today, more than 500,000 businesses across 180 countries, including Sodexo, Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales in one CRM suite. Brevo reached the coveted Centaur status with $100M ARR in January 2023, and has more than 800 employees globally. Its global operations are headquartered in Paris.
As the recipient of 2022 Best in Biz SMBs and 2023 Built In Best Places to Work awards, we truly value creating a space where our team members and clients feel that they are heard and respected. North America is our fastest growing market and this is a heavily influential role. If you’re looking for a fast-paced and exciting environment where your potential for growth and development is unlimited, then we look forward to meeting you soon!
Are you passionate about creating exceptional user experiences? Join our Content Design team at Brevo as a Senior UX Writer and play a pivotal role in shaping how users interact with our products. We are seeking a positive and dynamic individual who can craft clear, concise, and user-centered copy that guides our users through their journey.
As a Senior UX Writer, you will:
Create customer-facing content in English that resonates with users across all Brevo products. Collaborate seamlessly with product managers, product designers, and developers to deliver cohesive experiences.Elevate our content strategy ensuring clarity and accessibility across all touchpoints. Your words will transform our product experiences, making them intuitive, user-friendly, and delightful.Embrace the power of simplicity by crafting jargon-free content that effortlessly communicates complex concepts. Your words empower users to effortlessly navigate our products.Collaborate in design thinking sessions to infuse user-center content solutions into the heart of our design process. Help define a seamless collaboration model between the UX Writing team and other cross-functional teams. By streamlining communication and workflow, you will accelerate our creative output.Drive content and terminology strategy across multiple product experiences. Your strategic vision will shape how users engage with our products, and you'll document and advocate for these strategies.Contribute to Brevo's design system, crafting reusable and scalable content that enhances our efficiency and consistency.What will contribute to your success:
5 years of experience as a UX writer, content strategist, or similar role in tech companies, demonstrated by an outstanding portfolio.Exceptional command of English, with the ability to translate complex concepts into a clear and concise copy that guides users effortlessly.In addition to English, fluency in another language is a significant advantage (preferred: French, German, Spanish, Italian or Portuguese).Familiarity with design thinking methodologies, allowing you to actively contribute to design sessions and shape user experiences collaboratively.Proficiency in using style guides to ensure consistency and coherence across all user touchpoints.Strong knowledge of accessibility standards and guidelines, ensuring inclusive and accessible content for all users.Understanding of content localization and its impact when writing for diverse markets/languages.A collaborative mindset, thriving in cross-functional teams, and effectively communicating ideas while providing constructive feedback.Strong project management skills, including handling multiple projects simultaneously and delivering high-quality work consistently.What we offer:
A unique opportunity to join an international and collaborative scale-up environment in a hyper-growth contextBrevo offers an Ownership Plan, which is inspired by ESOP or stock programs. This way, you will participate in the event of financial success with a considerable bonusMeal vouchers - Swile (12,5 € per day)Excellent private health care, of which 70% is covered by the companyRTTBi-annual global company offsite; inter-office trips (when the current sanitary situation permits)Work's council benefits (Leeto)Social and green committees to take care of environmental and social mattersSeveral services related to prevention, health and personal and professional well-being on Welii platformVery competitive referral programSecond parent leave: 1 month of fully paid leaveKids leave: additional time off if your children are sick and need youEnglish and French classes, and over 155000 courses available on UdemyBudget to support your workspace at homeA modern office in a central location with free fruits, drinks & lots of fun activitiesRelocation package and visa sponsorship for international talentsSustainable Mobility Package if you choose to commute to work on a mechanical or electric bike...and more!Meet us!
HR CallInterview with the Content Design ManagerCase studyDebrief with the UX DirectorPlease kindly attach your portfolio when submitting your application.
Applications without a portfolio won't be considered valid for the job.
Brevo puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination.
Brevo values work-life balance and offers flexible working hours and remote work. Most of our teams will be working mostly remotely and others will follow a hybrid model depending on the nature of the job. This policy is based on a mutual understanding between the Head of, Managers, and Team Members.
