Field Application Engineer

Résumé du poste
CDI
Santa Ana
Salaire : 65K à 100K $
Début : 16 février 2025
Télétravail non autorisé
Expérience : > 1 an
Éducation : Sans diplôme
Compétences & expertises
Contenu généré
Collaboration et travail d'équipe
Teamwork
Postuler

SBG Systems
SBG Systems

Cette offre vous tente ?

Postuler
Questions et réponses sur l'offre

Le poste

Descriptif du poste

As part of our rapid expansion, we are looking for a Field Application Engineer to strengthen our teams.

Reporting directly to the Regional Support Manager you will be responsible for assisting our customers from product qualification, implementation to troubleshooting, as well as participating in the qualification and internal testing of new solutions. You will be part of a team of 2 people.

Your Principal Missions:

Provide before sales support

  • Prepare and conduct onsite product demonstrations and customer tests,

  • Manage test and support equipment including product check, scheduling,

  • Assist sales team with technical inputs for bid answering,

  • Attending in dedicated Trade Shows and Conferences to support the Sales team.

After sales support

  • Online support (Desk, Team-Viewer, mail, phone, ...),

  • On site assistance for installation and commissioning,

  • Onsite or remote customer training,

  • Manage and Follow equipment return for tests and repairs.

Other internal duties

  • Technical document writing and reviewing (Documentation, Technical articles, test reports, etc.),

  • New products / firmware / software test and review,

  • Link between sales, customers and R&D to provide feedback about bugs and wished improvements.



This list is non-exhaustive.

This position will require frequent travels.


Profil recherché

  • A solid traning/education in geomatics or embedded systems engineering, with knowledge, ideally, in navigation and positioning systems (land, air and maritime).

  • You have an  experience of minimum 2 years in a similar position.

  • Measurement analysis tools (preferably Octave/Matlabb), Positioning & Navigation systems (GNSS, Inertial, Imagary, Lidar, etc. ..) is no secret to you ?

  • You are fluent in English.



Are you looking for a new challenge in a fast-growing high-tech company?



Recruitment procress :

At SBG Systems the recruitment process is simple and fast!

  • 1 telephonic call (or through Teams) with a member of the HR team.

  • 1 On-site interview with the manager (parallaly, meet the teams and visit our office)

Assured response !



Employement conditions :

  • Permanent contract. Location : Santa Ana, CA

  • Onboarding : Meet the different teams to discover your colleagues, their functions and also a moment to introduce yourself.

  • Salary conditions: Renumeration based on the profile.

  • Other Advantages: Profit sharing, Annual salary evolution campaign, trainings, events: Team Buildings twice a year.



A few words from the Manager or WTTJ video:

Meet Christophe, Director of Client Support:  https://www.youtube.com/watch?v=5hPItNzMTyM

 

At SBG Systems, a leader in high-precision inertial navigation, we believe that every man and woman is first and foremost a personality with his or her own values, history, convictions, and passions.

Collectively, we advocate living together and favor teamwork. We approach each project collaboratively, while encouraging individual initiative.

From R&D to production to marketing, we believe that the freedom to create and innovate enables the company to move forward.

In short, SBG Systems is above all a state of mind.

With each one of our employees, we seek to create unique and authentic experiences so that they can experience SBG Systems in their own way and in line with our vision of our business.

Encouraging diversity in all its forms, at SBG Systems we are committed to creating an inclusive working environment and promoting equal opportunities.

Envie d’en savoir plus ?

Postuler