Following our fast growth, we are looking for a Field Application Engineer to join our team.

You will be working under the EMEA Customer Support Manager supervision, you will be responsible for assisting our customers from product qualification to their implementation as well as participating in the qualification and internal testing of new solutions.

Responsibilities:

• Provide before sales support:

  • Prepare and conduct onsite product demonstrations and customer tests,

  • Manage test and support equipment including product check, scheduling,

  • Assist sales team with technical inputs for bid answering,

  • Attending in dedicated Trade Shows and Conferences to support the Sales team.

• After sales support:

  • Online support (Desk, Team-Viewer, mail, phone, etc),

  • On site assistance for installation and commissioning,

  • On site or remote customer training,

  • Manage and Follow equipment return for tests and repairs.

• Other internal duties:

  • Technical document writing and reviewing (Documentation, Technical articles, test reports, etc.),

  • New products / firmware / software test and review,

  • Link between sales, customers and R&D to provide feedback about bugs and wished improvements.

  
  

This position will require regular travel in Germany and Europe in general, including potentially Ukraine

• Education in electronics or embedded systems engineering, ideally with a knowledge of Navigation and Positioning as well as Autonomous Navigation (land, air, marine).

• You have a solid experience of minimum 2 years in the similar position.

• Proficiency in measurement analysis tools (desired Octave / Matlab), and eventually in positioning and navigation systems (GNSS, inertial, Imaging, Lidar, etc.). Strong proficiency in troubleshooting.

• You can demonstrate fluency in German and English, on both writing and oral (working language).

• You are able to work in close collaboration with several departments of the company but also independently with international clients.

Recruitment procress :

At SBG Systems the recruitment process is simple and fast!

1 telephonic call (or through Teams) with a member of the HR team.

1 On-site interview with the manager (parallaly, meet the teams and visit our office)

Assured response !

Employement conditions :

Permanent contract (CDI forfait 218 days).

Location : Carrières-sur-Seine

Salary conditions: 42000 € - 48000€

Other Advantages: Profit sharing (PEE – PERECO), Meal vouchers (SWILE), teleworking up to 2 days per week…

A few word from the Manager or WTTJ video :

Meet Christophe, Director of Client Support:  https://www.youtube.com/watch?v=5hPItNzMTyM

How to reach our office?

Our head office is located in Carrières sur Seine (bus from Carrières sur Seine station - RER A).

You can come by car if you wish, as a large parking lot is at your disposal.