As a market leader in tailored customer communications, Quadient is a thriving and ambitious organization. We’re constantly changing and evolving to be better at what we do. As a team, this means unrivalledunrivaled scope to develop and grow your career. Whether you are already experienced or just starting out in your career, Quadient is a place where you can unleash your true potential. We call it: The Power of You.

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community.  They make us EPIC. Together.

We're looking for a creative, passionate, and detail-oriented UX Designer. You'll work closely with a talented and growing design organization in a fast-paced environment to drive our experience strategy, envision elegant and seamless workflows, and deliver refined and engaging product experiences.

Role Description

• This role will complete projects focused on improving customer communication experience within our product portfolio.  
• You will create customer-centered experiences for both enterprise and SMB users, thinking and solving for solutions at a variety of scales.
• You will leverage an iterative, user-centered approach with a focus on rapid prototyping, frequent design validation, and user research & testing.
• You will collaborate closely with other UX designers, product managers, developers, and other disciplines to identify what will be most critical for the success of a product.
• You can also be an advocate and coach for design thinking, helping others in the company develop their knowledge, skills, and capabilities in the field of user experience design.

Responsibilities

• Utilize design thinking methods to Gather empathize with user needs.   Conduct design research.
• Create user flow diagrams, conceptual wireframes, and interactive prototypes to properly explore a solution.
• Utilize and contribute to the design system patterns and components in a useful, usable, and desirable in a team environment.
• Effectively communicate design concepts and decisions to colleagues, cross-functional team members, and management.
• Apply and share best practices and industry UX design trends.

Requirements

• 3+ years of experience as a UX designer
• Expert in best practices for information architecture, interaction design, and user-centered design process
• Solid written and verbal communication skill with the ability to present a strong rationale for design decisions
• Ability to come up with creative solutions despite technical constraints
• Solid understanding of design systems, drive for consistency.
• Passion for seeing the potential.
• Must be able to communicate in English- both written and verbal
• Have experience using Figma, Adobe XD or Sketch
• Experience with Pendo is a plus.
• Able to work independently, via online meetings and in-office settings.

Let’s be EPIC together, click on the Apply button now! 

About Quadient

At Quadient, we exist to help organizations simplify the connection between their customers and what matters most.  From mortgage approvals, medical results, and insurance claims, to accounts receivables, invoices and inbound packages.

Every day - we help companies manage over 788 million connections with their customers. Our award-winning solutions and best-in-class customer service are the reasons we have grown to become the driving force behind the world’s most meaningful customer experiences.

Disclaimer:

We want Quadient to be a place where we are all able to bring our whole selves to work and where our differences are embraced and celebrated. We operate in diverse areas, cultures, and communities; our customers are as unique as we are.

Quadient is an Equal Opportunity Employer, and all qualified applications will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

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