As part of our rapid growth, Pledg is currently looking for its future Full Time Permanent Fraud Analyst based in Paris.

The Fraud Analyst is a cross-functional role that will work closely with the Operations Manager, the Operations specialists, IT and data science to provide support and deliver the company’s vision to protect our customers and businesses from risk.

As a member of the Operations team and reporting directly to the Head of Operations, the Fraud Analyst will have the responsibility to define and implement the core strategy towards keeping the business free from Fraud, whilst developing sophisticated strategies, performing cutting edge analysis and driving meaningful and challenging projects that will improve the customer experience to ultimately help deliver improved profitability for our business.

Your role

• Utilising significant Risk Prevention experience, you will provide actionable and expert recommendations that increase operational efficiency, reduce fraud exposure and commercial losses :

• Find information to verify whether these movements are signs of suspicious activity and contact clients and merchants regarding information regarding fraudulent cases

• Analyse account activity such as payment and transaction history and investigate potential credit card fraud cases and implementation of appropriate actions to stop fraudulent transactions.

• Flag, Document and analyze suspicious activity by monitoring banking patterns and singling out transactions that do not fit into the expected range. 

• Processing of daily alerts raised by our internal tools dedicated to the detection of fraudulent operations and transactions Perform high level complex investigations and suspend accounts where you find transactions that are not the usual type or amount directed towards unlikely partners.

• Ensuring data integrity, documentation, validation, stability and controls are in place for all data elements used within the modelling and live production of the model outputs.

• Setting, testing, writing new processes, rules and policies for Fraud prevention for all products in collaboration with the various merchants and optimization of our tools and algorithms in order to continuously improve our procedures to protect the business against specific fraud types and explain variances.

• Update the Fraud Reporting.

Skills & Competencies

• Educated to degree level or equivalent
• Active interest in fraud claims, with an previous experience in a credit related role, analytical or technical field
• Curious mind, Problem-solving
• Attention to details & strong analytical skills
• Proficient with Google Sheets (ideally SQL) and in
• Strong understanding of the payment technology industry (including chargeback/dispute lifecycle)
• Ability to make an informed decision based on the information available
• Able to prioritise and organise

How our hiring process works :

A first hiring call interview with Lise, our HR Manager.

A second interview video/onsite with Robin, our Head of Operations with a technical test to evaluates your job knowledge and domain expertise.

A final round interview with our Jacques-Olivier, our Chief of Operations.