Company Description

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction. 

Job Description

We are looking for a proactive and customer-focused Inside Sales & Support Agents to drive lead conversion while ensuring smooth sales distribution processes. This role blends outbound sales efforts with dealer network support, helping optimize sales performance and customer satisfaction.

Key Responsibilities:

Inside Sales:

• Identify and qualify high-potential leads to maximize conversion.
• Engage with potential customers via calls, emails, and chats to understand needs and offer tailored solutions.
• Meet and exceed lead-to-sales conversion goals.
• Maintain accurate data records in CRM to support the sales pipeline.

Sales Support:

• Provide seamless support to the dealer network in vehicle distribution and sales processes.
• Manage inquiries related to vehicle ordering, transport, registration, and documentation.
•  Coordinate deliveries, appointment scheduling, and sales logistics.
• Assist with remarketing and fleet support activities

• Experience in Outbound sales,B2B sales or business development. 
• Extensive knowledge and experience of the customer service industry.  
• Ability to build rapport with customers.  
• Communication and Commercial skills. 
• Fluency in Dutch. 
• English in at least an intermediate level.
• Experience in the use of CRM systems and MS Office and Sales softwares. 
• Ability to multitask and work in a fast-paced environment.

We encourage applications from individuals with diverse backgrounds and abilities. While we've outlined specific experiences, we recognize that talent comes in many forms. If you're excited about this role and believe you have valuable skills to contribute, even if your experience doesn't align perfectly with every requirement, we encourage you to apply. We value potential and are committed to building a diverse and inclusive team!

What do we offer you?

• Full-time indefinite contract, 40 hours per week.
• The opportunity to be part of a fantastic team of professionals within an internationally established company.
• Gain a comprehensive understanding of the automotive sector, interacting with customers, suppliers, consultants, and dealers.
• Access to MSX Bazaar: A shopping portal exclusively for MSX employees.
• 23 days of Vacation + 3 extra days.
• Internal training plan for professional development.
• Our offices are fully adapted to accommodate individuals with different disabilities, ensuring a comfortable and accessible working environment.

Additional Information

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Repair Optimization & Compliance
• Learning Solutions
• Distribution & Sales Performance

Our proven track record means that we now partner with almost every car manufacturer on the market.

The MSX Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSX Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.

The MSX Vision

To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.