Malt
Malt

Stage - Inside Sales SMB

Résumé du poste
Stage(6 mois)
Paris
Salaire : Non spécifié
Début : 31 décembre 2023
Télétravail fréquent
Compétences & expertises
Multilingual
amp
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Malt
Malt

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Le poste

Descriptif du poste

Discover our galaxy 🪐

Since 2013, when Malt was founded by Vincent Huguet and Hugo Lassiège, we have become Europe’s fastest-growing freelance marketplace. 

By acquiring Comatch (the Berlin-based leading marketplace for top freelance management consultants and industry experts) in 2022, we’re now home to a dynamic community of 550k+ freelancers, 70k+ companies, and 700+ Malters.

We’ve built the industry’s leading freelance management solutions—all on a powerful, data driven—to match companies with the right freelance talent.

But we’re more than just a connector. Our marketplace streamlines freelancer-client communications, simplifies administrative and legal tasks, expedites invoicing and payments, and so much more.  

Today, our company is growing fast! We need people like you to help us write this next chapter.

We are a tech company with a human approach 👽

- Strong company culture fueled by 700+ Malters from 40 countries

- Offices in France, Germany, Spain, Belgium, United Kingdom, the Netherlands and the Middle East

- Committed to equality and diversity (50% of people managers are women)

- Strong career path policies allowing all Malters to develop and grow equally

- Backed by renowned investors including ISAI, Eurazeo Growth, Goldman Sachs and BPI France

- Recognized twice by LinkedIn as one of the best start-ups to work at

Explore your future career 🔭:

This Inside Sales role is a key position, a real "customer switch", and takes care of all new customers looking for freelancers. 

You will be the first point of contact for all new French customers on the platform and the dedicated contact for a portfolio of SMB (Small & Medium Business) customers.

Your role is to detect the best opportunities on the platform and to convert a maximum of projects.

At Malt, the Inside Sales team interacts with "hot" prospects who already have a written project: your role is therefore to bring value directly to your customers and dig deeper! 

Key responsibilities ✨:

  • Convert as many opportunities as possible by helping clients with initial research and using the platform
  • Address customers' requests with a “Sales mindset”, i.e. detect and seize opportunities to generate additional business with them
  • Moderate and qualify clients by collecting relevant information (seriousness of the project, size of the structure, sector, needs, stakes... )
  • Support your customer portfolio (sourcing, invoicing, payment…)
  • Collect customer feedback and interpreting it to propose improvements to the platform
  • Interact with other teams within Malt to solve problems and to offer clients the best possible experience

    • About you 🧑‍🚀:

  • You are native-level French speaker
  • Currently enrolled in a business school or similar and looking for a full-time 6 month internship from this summer 2024
  • You ideally have a first experience in a sales department.
  • You are very proactive, organized and responsible, you know how to work in total autonomy.
  • You have excellent interpersonal skills and the ability to establish quality relationships with clients and freelancers.
  • Fully fluent English is necessary to communicate with our English-speaking colleagues and our international clients.  

    • How to join the mission? 🚀

  • First call with Juliette, our Self Service Team Lead to better understand your background, aspirations and answer your questions (30 minutes)
  • Interview with Xavier, our Head of Self Service, to discuss your experience and the role in more detail (45-60 minutes)
  • Business case to present during a final interview and café with our team before your profile is validated and you join us in our Paris office!

    • Malt is the perfect space to thrive personally and professionally 💫

    - Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris

    - Paid vacation - 1 paid day/month worked for interns, 5 weeks/year for apprenticeships

    - Lunch vouchers: €9/day on your Swile card

    - Transportation: 50% reimbursement (any type of transport)

    - Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow.

    - Remote work: Hybrid remote policy

    - Annual team building events

    Ready? Get your ticket to Malt 🪐 

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