You will join the CSM (Customer Success Manager) team and report to the Operational CSM.
Your mission during the 6 months will be:

• Set up the web platforms and product catalogs of the new clients of Lizee
• Assist the Operational CSM in the restocking phase of its clients’ products

Main responsibilities:

Configuration of the new rental platform

• Set up of the rental website from the new client: conception and design (images, video, copywriting) of the platform under the guidance of the Operational CSM
• SEO implementation
• Manage the development of the website with the expert at the clients’ side
• Website verification on different devices and language check
• Set up of the notification emails

Management of the creation the product catalog

• Set up of the product files
• Set up of the delivery mode
• Management of the content and design of the product sheets with the product expert at the customers’ side
• Verification of the product sheets

Actions before the final delivery of the platform

• Verification of the entire customer journey before the delivery of the configured rental website to the client

Assist the Operational CSM in the restocking phase of the existing clients

• Creating new products under the direction of the Operational CSM and according to the customer brief
• Coordination with the logistics department

• Final (or second last) year of business school
• Very strong interest in circular economy, SaaS and digital technology
• Graphic design and conception
• Sensibility to design and digital marketing
• Autonomy and great rigor
• Flexibility and adaptability
• Strong and positive team spirit
• English required
• A first use of no code is a plus (Integromat, Sylius, Prismic, Airtable)

• (Online) interview with the Operational CSM
• Use case
• Phone interview with our CTO Timothée