Résumé du poste
Salaire : Non spécifié
Télétravail non autorisé
Expérience : > 3 ans
Éducation : Bac
Compétences & expertises
Contenu généré
Notions en mathématiques
Aptitude à animer des présentations
Sens des affaires
Compétences en communication
Raisonnement mathématique


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Le poste

Descriptif du poste

LISI AEROSPACE is ranked 60th in the global aerospace value chain and specializes in the design and manufacture of high-tech metal components to enhance aircraft safety and performance. Active since 1950 in the fastener market (no. 3 worldwide), LISI AEROSPACE has been a recognized player in metal components for aircraft engines and airframes since 2011. With its dedication to industrial excellence, LISI AEROSPACE aims to become a leader in costs, quality, deadlines and workplace safety. This mindset is represented at every level of our company and by all of our team members. At LISI AEROSPACE, we focus above all on advancement and flexibility. Every employee is empowered and has the latitude they need to carry out their assignments and develop their skills. We provide this mobility and training through our Corporate University, the LISI Knowledge Institute (LKI). As a result, our company is growing fast and always welcoming new talents.



The Logistics Coordinator I (Commercial) is responsible for coordinating follow-up and updating of deliverables, such as revised due dates, expedite dates, responding to past due sales order date and LTA/Min-Max program updates to the customer or customer service representative. The Logistics Coordinator I will perform analysis of critical items. The LCCI is the point of contact between the customer and the site for all logistics matters.

To perform this job successfully, an individual must be able to satisfactorily perform each essential requirements represents the knowledge, skill, and/or ability.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.


Other duties may be assigned. Reasonable accommodation for disabilities may be made for one or more of the following:

• Monitors and documents daily booking details in order to detect and correct any anomalies on customers’ orders that would lead to issues or potential future performance degradation of the site.

• Inform assigned customer directly of any anomalies (except for pricing) and negotiate with the customer new terms such as lead times. In the case of pricing issues; the logistic coordinator will inform the sales representative who will go back to the customer to get the pricing fixed.

• Coordinates all activities associated with backlog clean up including, but not limited to calling customers to cancel or reschedule partials or full orders. These activities must be performed daily.

• Validate or re-allocate parts in stock to customer orders in order to optimize customer service / relationship and the performance of the site in terms of On Time Delivery and past due aging.

• Review and print pack slips to allow for the best on time delivery to be realized

• Review and adjust distribution orders to optimize customer service level and shipping costs with available inventory
• Record all “helping or accommodating” activities performed for and per the customer’s requests.

• Establish, sustain and communicate the on time delivery and past due aging KPI: global, per factory and per customer.

• Provide delivery quotes to customers per information provided by Master Scheduler.

• Establish and maintain priorities of manufacturing orders.

• Acting as the single point of contact for customer inquiries and questions that include, but are not limited to, deliveries, schedules, and production status

• Follow up on late deliveries and communicate this information back to the customer.

• Verify incoming customer orders are reviewed in the sales order entry system and modify as needed through the assistance of sales.

• Updates customer shipping preferences in support of the business.

• Follows established policies standards , practices, and procedures for the LISI Aerospace Logistics group

• Makes decisions based on best practices, when necessary will elevate issues to upper management.

• Responsible for complying with the rules and regulations set forth by Federal, Local, and State government, LISI Aerospace, and HSE Procedures.

• Responsible for attending all training provided and for adhering to all HSE procedures, policies, and plans, conforming to reporting requirements and safe operating procedures at all times.

• Required to bring any known or suspected nonconformance for all company procedures or legal requirements to management’s attention immediately.

• Seeks opportunities to continuously improve our ISO 14001standards and HSE performance by establishing objectives and targets, measuring progress, and reporting our results.

• Performs a variety of other related duties as assigned.

Ways of working, Experience, and Behaviors

To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses experience to complement data; understands the work flows and procedures. Able to work with a certain degree of creativity and latitude as required
• Technical Skills – Technical skills in Customer Service processes and methods. Must have intermediate to advanced knowledge and skills with Excel and ERP systems.
• Oral and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens intently to others and seeks clarification; Provides clear and pleasant responses to inquires regardless of the situation; Demonstrates group presentation skills; Participates in meetings.

• Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Places success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of team members.

• Business Acumen - Understands business implications of decisions; Aligns work with strategic goals. Relies on experience and judgment to plan and accomplish goals.

• Cost Consciousness - Works within approved budget; Conserves organizational resources.

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

• Planning/Organizing - Uses time efficiently; Plans for resources in a creative way only adding cost as absolutely necessary; Sets goals and objectives; Develops realistic action plans.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Supervisory Responsibilities
No Supervisory responsibilities


Education and/or Experience
• High School Diploma or GED
• Knowledge of Aircraft Fastener manufacturing processes and principles preferred.
• Familiar with standard concepts, practices, and procedures within the logistic/planning field.
• Minimum 0-3 years related Logistics, Marketing or Customer Service experience required and/or training; or equivalent combination of education and experience in fastener manufacturing desired

Language Skills
Ability to write reports, business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers.

Mathematical Skills
Ability to apply basic mathematical concepts with addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability
Ability to define problems, collect data, establish facts and follow instructions in written and basic diagram formats. Ability to multi-task a variety of problem solving techniques and deal with several internal and external situations.

Computer Skills
To perform this job successfully, an individual should have advanced knowledge of Microsoft Word; Microsoft Excel; Microsoft Access, and ERP applications preferred.

Certificates, licenses, registrations
• Evidence of “US person” is required under ITAR


Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision and distance vision.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Safety and Environmental
The responsibilities of the position include compliance with company and governmental safety, environmental and hazardous materials regulations and procedures. Employee will be required to wear personal safety equipment such as safety glasses, hearing protection, or proper footwear PPE in specified areas.

LISI is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

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