Cross Cultures, Move As One

Reporting to the Lacoste Digital Factory, you will evolve in a context of agility at scale, within a dynamic team of experts, with ambitious objectives and innovative projects to build. You will join the Customer Care and Post-purchase team, whose objective is to design an innovative and quality omnichannel user experience for all our customers.
Your work-study is located in Paris and your missions have an international scope.

Your missions will be the following:

o You daily accompagny your Product owner (and Epic owners), you play a key-coordination function between business units and technical experts to define business needs in a concrete and evolutive feature for our final users.
o You actively participate to build and help with the progression of our global roadmap in function of strategy defined by the Product Manager.
o You help the Product Owner prioritize TMA and run tickets, you play a key role in coordinating the fixes within the team and you provide visibility to business units and Support.
o You write functional specifications and user stories destinated to your feature team, among side with tickets regarding fixes.
o You adopt the main Agility at Scale principles and actively participate to the day-to-day ceremonies and milestones of your team. You help coordinate and animate the team.
o You support Product owner and Quality Analysts on testing and validating user stories delivered and global digital flagship usability, always targeting the best-in-class experience for our users
o You share proactive ideas, based on analysis, datas and benchmarks

o Master's degree in a Business or Engineer School // University o You have a high appetency for e-commerce and digitalo Fluent english level is requiredo You have facilities with Microsoft Office tools. Ticketing platform knowledge or notions is a pluso You are dynamic, proactive, curious and rigorouso You wish to evolve in an international environment for e-commerce or digitalo Apprenticeship for 1 year at least