Business Analyst

KLANIK est une société de conseil en Ingénierie IT qui accompagne ses clients dans leurs projets digitaux et technologiques.

Le groupe KLANIK compte désormais plus de 750 talents, évoluant dans 16 agences en Europe, Amérique du Nord, Afrique et Moyen-Orient. Des experts engagés, atypiques et passionnés, impliqués dans des projets stratégiques grâce à leur haut niveau de compétences en Software, DevOps, Cloud, Agilité, Cybersécurité, Big Data & IA.

En parallèle de leurs métiers, les collaborateurs du groupe KLANIK sont accompagnés au quotidien dans leur développement personnel et professionnel, via différentes initiatives engageantes et innovantes :

• KONSCIOUS : communauté interne engagée dans les enjeux écologiques, sociaux et environnementaux
• KAMPUS : institut de formation technique certifié
• KORNER : incubateur de start-ups technologiques
• KLANIK ESPORT : club professionnel e-sport ouvert aux collaborateurs

In this role you’ll:

1. Manage development or improvement of software solutions and support production processes
   Analyze business/user requirements for the development of new or improvement of existing software solutions
   Build, maintain and share the functional knowledge of our processes, services, and usage of end user products
   Provide input to QA teams to secure product quality and ensure the appropriate testing strategy is applied
   Support the end user in the production phase by investigating potential issues on existing software solutions in response to problem tracking records and change requests issued from product management

2. Carry out functional design requirements
   Produce functional specifications necessary for the application
   Draft feasibility studies, solution overview documents, interface control documents, product specifications, and present functional walk-throughs to all relevant stakeholders
   Collaborate with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility

3. Support validation processes
   Validate product to ensure compliance of delivered functionality and system integrity and perform functional sign-off
   Ensure production integrity by investigating, validating, and prioritizing reported incidents

4. Collaborate with both internal and external stakeholders
   Coordinate and lead cross-team projects, including reporting progress to stakeholders, dependency tracking, and risk management
   Act as an intermediary between Scrum development teams and product stakeholders (product owner, product manager, end customers)
   Communicate with the customer during requirements understanding, functional specification, testing, and implementation phases

• Master’s degree in Computer Science or related field
• At least 2-5 years of relevant work experience in a product definition role
• Previous experience with Agile methodologies
• Proficient in English (both verbal and written)
• Highly motivated with the ability to work independently