The mission scope will encompass the design and delivery of some key components of the Ticketing platform including following activities:

• Build, maintain and share the functional knowledge of our processes, services and usage of end user products

• Analyse business requirements submitted by Product Management

• Size specification and validation work

• Produce functional design; write feasibility studies, solution overview documents, product specifications and present functional walk-throughs to all concerned stakeholders.

• Interfae with relevant divisions and departments to identify interaction with other Amadeus applications and ensure functional compatibility.

• Validate the product to ensure compliance of the delivered functionality and system integrity, and perform functional sign off

• Ensure production integrity by investigating, validating and prioritizing reported incidents

• Interface and communicate with product management, project management , Amadeus customer services, implementation, development and quality assurance teams

• Interface with customer during requirements clarification, functional specification, testing and implementation phases.

• University Degree in Information Technology, Computer Science or related field.

• Prior Technical Business Analysis experience with strong analytical skills to evaluate business/user requirements and transfer into functional requirements.

• Programming experience along with familiarity with SDLC and agile frameworks.

• Familiarity with the JIRA issue tracking and project management tool.

• Technical writing skills is a plus.

• Excellent communication, negotiation skills and time management skills.

• Experience in a distributed software development team is a plus.