Responsibilities:

• Responsible for all sales activities in store within Hermès standards of image and services worldwide
• Identify customers’ needs and develop client relationships
• Achieve sales target and maintain high level of customer service, product knowledge and operational procedures
• Build and maintain long-term relationship with customers by providing excellent customer experience
• Assist with inventory and special projects as needed
• Other duties as assigned

Requirements:

• Minimum 3 years relevant retail management or operations experience in luxury brands or in similar capacity
• Strong motivation towards becoming a Hermès Ambassador and providing excellent customer service
• Strong commitment towards teamwork and able to work in a fast-paced environment
• Excellent in presentation, interpersonal and communication skills
• Good command of Cantonese, English and Mandarin
• Able to commit working shifts, including weekend, nights and holidays

#LI-IL1”Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable. L’entreprise perpétue la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d’exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde.”