Key main responsibilities

BUSINESS DEVELOPMENT:

·       Developing and following the customers portfolio in the luxury industry as well as promoting the company’s services and products to both potential and existing clients

·       Analysing client needs and propose tailored strategies to enhance their business performance.

·       Coordinating projects with project management teams and ensuring smooth execution with ongoing support to clients and insightful reporting to management.

·       Build strong, lasting client relationships through clear communication and regular updates. Ensuring customer satisfaction and loyalty.

 TECHNICAL ADVICE AND SUPPORT

·       Providing technical advice on proposed solutions

·       Follow up after-sales service in collaboration with the technical teams (responsive assistance and effective solutions)

·       conducting technology watch/competitive intelligence

INNOVATION & SUSTAINABILITY

·       Sharing valuable market insights with our development team to enhance products, processes, and services.

·       Lead the way in sustainability by proposing greener initiatives to customers, from optimized shipping to energy efficiency and responsible end-of-life management.

We are a multi-task organization, with a real team spirit: everyone is ready to take part in our many challenges, even the less exciting ones.

At least 4 years of experience in key account management and business development within the luxury industry.

Strong knowledge in Retail industry /Visual merchandising and British market is a plus.

Strong ability to build and maintain relationships with high-end clients.

Excellent communication and interpersonal skills, with fluency in English—additional languages (French, Spanish, Italian, or German) are a plus

Strong team spirit

Commercial drive and a taste for challenge

Highly adaptable, solution-oriented, and able to collaborate across different teams and functions.

Organized, versatile, and driven by innovation, always seeking to optimize business performance.

If you are passionate about new technologies, have a strong appetency for services and connected devices, we’d love to hear from you!

Business trips are to be expected