About the Role
Join our Account Executive Team in Buenos Aires, and help us build and scale our sales machine. You will play a critical role in helping future customers understand the value of our product, ensuring a successful implementation, as well as maintaining a long-term relationship for the customer to scale up the adoption.

SMB Sales at Gorgias

• 60% inbound sales
• Deal Size: $1.8k+ average contract value
• Close rate: 35%
• Sales cycle: 14 days to close
• Growth: 10%+ for the last 6 months
• Funding: $25m Series B in Nov 2020
• Customers: Timbuk2, Adoreme, Frichti, Thrive Causemetics, Steve Madden, MVMT, and more
• Profile Buyer: Customer support manager / Ecommerce director

What You’ll Do

• Close inbound and outbound leads
• Conduct product demos to prospective companies interested in Gorgias (current product closes at 35%)
• Constantly optimize the sales pipeline, by leveraging data at each step of the process
• Attend targeted events to find new leads
• A strong focus on customer success, both during the initial sale and post-sale

• +1 years of sales experience in tech
• Excellent communication and writing skills in English
• Understand the value of using a CRM: Data integrity and accurate forecasting in our CRM is essential
• You want to join a startup in its most exciting stage: hyper-growth
• You want to step up to the challenge of hustling to scale our sales process
• Strong ability to close
• Selling is something you like doing, and you want to get better at it
• You’re not afraid of hearing no from a customer
• Passion for learning! You know that you don’t know much, and you want to improve every day
• Ability to understand complex ideas and automate processes
• Active listener who can identify opportunities and leverage them
• Strong ability to move fast and get things done

Nice to Have

• Track record of meeting and exceeding quota
• Proven ability to prospect and develop a pipeline
• Experience with selling SaaS or e-commerce clients
• SQL and data analysis experience