Customer Lifecycle Management Team (w/m) - Internship (ENG)

Stage
Paris
Télétravail fréquent
Salaire : Non spécifié

Free2move
Free2move

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Created in 2016, Free2move 🚀 simplifies mobility-related uses by offering a wide range of services to satisfy everyone's 🚘 travel needs.

With Free2move, you can rent a city car for shopping or for your stay in Italy 🏖️ or book a car park during your weekend in Paris... all in one click, on our web/mobile platform! 📲
Born from the merger of the Stellantis Group 🚗 and the start-up TravelCar, Free2move, thanks to its agility and its spirit of conquest has managed to establish itself in just 6 years 🚀 as a reference player to revolutionize the mobility of all travelers.

Having become the #1 reflex for more than 6 million users 👑, Free2move operates in more than 170 countries across 5 continents 🌎 and is available in 30 languages and 26 currencies. 5000 partners trust us and several hundred thousand vehicles are available!

If you want to join a team of +750🏆 experts and bold international projects, then you're in the right place! 🎯

You will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented ❤️teams♥️, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector.

💺 JOIN US!
💯 It's exciting, you'll see🔥!

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Join the team that turns data into unforgettable customer experiences!

Your mission, should you choose to accept it:

  • Drive customer engagement at the right moment – Help design and launch hyper-targeted campaigns (emails, push notifications, etc.) that guide our users throughout their journey.
  • Master our CRM tools – Support the setup and execution of impactful communications directly within our CRM platform.
  • Bring fresh energy and creative ideas – Infuse your passion for email marketing and digital comms to help us elevate an already best-in-class strategy.
  • Track what truly matters – Build reports and performance dashboards that uncover what’s working—and where we can do even better.
  • Turn data into action – Contribute to data-driven communication strategies and support the rollout of innovative marketing promotions and experiments.

What we’re looking for:

  • A curious, proactive, and digitally savvy mind who’s eager to learn by doing—testing, optimizing, and making an impact through every message sent.
  • You are an enrolled student of a marketing, business administration or comparable degree program. 
  • You have previous working experience with a marketing/CRM department and looking for a role where you can get hands-on experience within a CRM team. 
  • You have experience working with (and/or a desire to learn more about) marketing automation tools, like Salesforce Marketing Cloud 
  • You are data-driven but understand the art behind creating the right message for the right moment 
  • You are detail-oriented and pride yourself on delivering pristine quality workYou’re eager to learn, but willing to work independently on projects as well 
  • You stay cool, even if things go crazyYou’re a fan of mobility services – from scooters and bikes to cars and vans 
  • You have strong English skills (spoken and written)
  • Bonus: You are studying to pursue a career in marketing, specifically marketing automation and CRM.

What you'll learn and achieve:

  • Activate the right users at the right time – Support the CLM team in deploying automated customer journeys via email, push notifications, and other digital channels.
  • Work hands-on with Salesforce Marketing Cloud – Explore and enhance one of the most advanced CRM platforms to power high-performing marketing automation.
  • Build dynamic segments & technical components – Set up personalized audiences, trigger logics, and custom blocks to support data-driven communication strategies.
  • Track performance through actionable KPIs – Develop dashboards and reports to analyze the business impact of CLM campaigns and lifecycle touchpoints.
  • Contribute to key structural projects – Take part in improving our CRM architecture, including data flows, automation logic, and system enhancements.

WHAT WE OFFER:

  • 6-month Full-Time paid internship 
  • Hybride work  ⛵️
  • The opportunity to revolutionize mobility with us!🥇
  • A place for learning and possible evolution📈
  • Strong cooperation between our different teams 💪🏼
  • International projects 
  • Team Buildings 🍻

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