We are looking for an experienced and motivated French-speaking sales agent to join our partner agency’s team in Malta.
You will manage travelers’ requests via the Evaneos platform and you will be the main contact for travelers in the French market. With its network of over 1000 partner local travel agencies in more than 160 destinations, Evaneos participates in the recruitment of sales agents for its partner agencies.
Joining an Evaneos partner agency means committing to continuously developing responsible tourism, and building a unique, more ethical, responsible trip, that aligns with Evaneos values and expectations for outstanding quality.
Reporting to Sandra , you will be responsible for the French market with the other members of the team. Your main missions will be:
🕵 Advising customers to offer them a tailor-made trip that meets their expectations
Getting in touch with travelers through the Evaneos platform.
Understanding travelers’ expectations and specific needs.
Providing travelers with guidance regarding destinations, cultures, traditions, and activities.
🧳 Managing all the practical aspects of the trip
Matching travelers’ requirements with transportation, accommodation, insurance, tours, and activities according to their budget.
Handling booking management for hotels and activities.
🌟 Ensuring customer satisfaction throughout the trip
Being the local point of contact for travelers throughout their trip.
Performing quality monitoring during the trip.
Handling travel issues, conflicts, complaints, cancellations, and refunds.
✅ Core skills
You are native in French and proficient in English (B1 - B2 level required).
You have 2+ years of experience in tourism and previous sales experience.
You already live in Malta, or have lived in Malta, therefore you are as a duck takes to water as you are experiencing the local lifestyle.
You have excellent interpersonal skills and you are customer-oriented.
💥 Bonus skills
You have a good level in any other language.
You are not afraid of the unexpected and adaptable.
You enjoy problem-solving.
Organization and time management have no secrets for you.
📅 The job offer is for a long term contract
📌 Precise location: Hybrid working conditions (in office and teleworking from home)
🤝 Availability : As soon As possible!
⏰ Working time per day and week: 40h/week
Join our Evaneos local agencies partner network of over 600 local agencies around the world and commit to build unique and responsible trips
Work on a flexible schedule in agreement with your employer
1️⃣ Profile selection (CV + cover letter) by Florencia, Evaneos Recruitment Services manager.
2️⃣ Final interview with Sandra, your future manager.
🎊Welcome to Malta! 🎊
Meet Valentin, Account Developer
Meet Lisa, Quality referent