IT Quality Management Lead (M/F)

Are you a dedicated professional who thrives on enhancing people’s well-being? Do you strive for excellence in the products you work with? Are you passionate about IT quality management, innovation, and shaping new processes? 

It’s an exciting time to be part of our collaborative inclusive team. Technology is transforming our business and our services.  Come and join us on our journey to improve the well-being of millions through innovative products and technology solutions. Together we can make a difference!  

About the Role

We are looking for an IT Quality Management Lead who can contribute to the overall of our growth through new digitalization processes, therefore, ensuring our products' excellence.

This position is placed within Essity Global IT which is part of our Global Digital & Business Services business unit, which provides shared services to the rest of the Essity organization and is key to driving operational efficiencies across the company. 

As an IT Quality Management Lead, you will develop a clear vision for quality and compliance aligned with the organizational goals. You will establish and create a structure/team to ensure compliance with industry standards, legal requirements, and certifications. You will work closely with teams across departments to embed quality practices, drive continuous improvement, and champion a quality-first mindset.

We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves.

Your leadership will play a pivotal role in ensuring IT quality management and compliance throughout the organization! If this is you, we’d love to talk. 

What You Will Do

• Drive and supervise IT Quality Management and IT Quality Compliance across the area of responsibility globally;

• Build, lead and develop the IT Quality Management team;

• Keep the quality management plan (QMP) up to date and actively collaborate with stakeholders (i.e. IT Management, project management and project management office) to ensure alignment in quality related items;

• Support preparation, execution and follow-up of external audits in relation to IT Quality and quality reviews, summarize findings and suggest improvements;

• Assist in communications that involve obtaining cooperation and agreement on strategies and policies that may be somewhat complex;

• Accountable for defining, evaluating, monitoring methods, guidelines, processes and tools and adherence to those. 

Who You Are

Even if not all of the following points apply to you, we would be happy to get to know you and talk about the possibility of working with you! 

As a strong communicator, you effortlessly sway opinions and lead others. You love to be part of a highly flexible and you sculpt innovative processes. You're on a relentless pursuit of excellence in product quality.

• Master's degree in Computer Science, Information Technology, Product Management, or a related field;

• Minimum 5 years of relevant experience working in an IT service management environment and Quality practices;

• CRISC or Quality related certification;

• Familiarity with industry-specific regulations and standards (e.g., ISO 27001, GMP, MDR ) is essential;

• Knowledge about GAMP5 and computer systems validation;

• Problem-solving, analytical, and result orientation mindset;

• Travel availability;

• Fluent English (spoken and written) - must have. All Applicants are requested to deliver their CV in English language.

What We Can Offer You

At Essity, we believe everyone's learning and professional development is unique and want to empower employees to reach their full potential in a winning culture motivated by a powerful purpose.Collaborative and Inclusive Culture | Empowering & Engaged Leaders | Working with Powerful Purpose & Sustainable Impact | Learning and Growing in your Career | Supporting Well-being & Sustainable Working Life | Life-changing Innovations | Competitive Total rewards

More About Location

With an office located in Lisbon, you will work within a sustainable building boasting panoramic views, close to amenities, public transport and the airport.

#LI-IH

Together, we are improving lives, every day.

Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.

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