Salesforce Technical Architect (x/f/h)

CDI
Levallois-Perret
Salaire : Non spécifié
Télétravail non autorisé
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Doctolib
Doctolib

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Le poste

Descriptif du poste

What you’ll do

As a Salesforce Technical Architect, you will be part of the Business Performance Tech team and your mission will be to support the growth of Doctolib. To overcome this challenge, you will work closely with the :

  • Sales and Marketing teams, to reduce customer acquisition costs by optimizing the sales engine and sales cycle, ensuring a smooth and efficient processes from lead generation to conversion.
  • Onboarding teams, to provide a positive and seamless onboarding experience (including contract signature, account creation, billing, etc.).
  • Customer care teams, to automate and streamline customer support processes to minimize operating costs while maintaining high levels of customer satisfaction.
  • Tech & Product teams, to design the best integrations between the Salesforce platform and the Doctolib products.
  • Data, Security & IT teams, to support the Salesforce platform integration within the entire Doctolib ecosystem.

You’ll join the Business Performance leadership team to support all features teams. Alongside others architects with different specialities, you’ll bring your Salesforce expertise to define and support the long
-term vision and day
-to
-day processes & deliveries.

Your responsibilities will be to :

  • Lead the end
    -to
    -end Salesforce implementation process, working closely with our 3 Salesforce feature teams and business stakeholders to gather requirements, design solutions and drive successful project delivery.
  • Provide technical leadership and guidance to the development team, ensuring best practices are followed in solution development and coding standards.
  • Conduct thorough code reviews and quality assurance to ensure high
    -quality deliverables that align with business objectives.
  • Troubleshoot and resolve complex issues related to Salesforce configuration, customization and integrations, with a focus on improving efficiency and reducing costs.
  • Architect the Salesforce platform (including CI/CD platform) to optimize performance, scalability and integration capabilities.
  • Ensure compliance of the Salesforce platform with high security and privacy standards.
  • Stay up to date with the latest Salesforce features, functionalities, and industry trends, and recommend innovative solutions to drive continuous improvement.

Who you are

Before you read on, if you don't have the exact profile described below, but you feel this job description matches your skill set, we want you to apply! 

You could be our next teammate if you have:

  • Extensive experience as a Salesforce Architect in a B2B company or similar environment.
  • Salesforce certifications, including Salesforce Certified Application Architect and Salesforce Certified System Architect, are highly desirable.
  • Proven expertise in designing and implementing end
    -to
    -end Salesforce solutions, including custom applications, integrations, and data migrations.
  • Strong knowledge of Salesforce platform capabilities, including Service Cloud and billing/cpq.
    • PKOlid understanding of data modeling, relational databases, and SQL.
  • Excellent problem
    -solving and analytical skills, with the ability to translate business requirements into technical solutions.
  • Strong leadership and communication skills, with the ability to collaborate effectively with diverse stakeholders.

What we offer

  • A stock
    -option program for each Doctoliber
  • Quarterly bonuses and a competitive package
  • A 6
    -month dedicated onboarding program
    - the Doctolib Academy
  • Continuous training programs on all key competencies (English, soft skills, expertise) 
  • Transparent internal mobility opportunities you're welcome to apply for
  • 2 days per year to help health charities and create a positive social impact
    - the Solidarity Days
  • Mental health and wellbeing offer in partnership with moka.care
  • The Doctolib Parent Care Program, including extended parental leave, meet
    -ups and inspiring conferences
  • High
    -quality office spaces supporting collaboration, health and wellbeing
  • A subsidy from the work council to refund part of the membership to a sport club or a creative class 
  • A competitive health insurance paid 100% by the company 
  • Additional health plan scheme with our partner Allianz
  • A flexible workplace policy offering both hybrid and office
    -based mode
  • A support for relocation in case of international mobilities and new joiners arriving to France, Germany and Italy from another country

The interview process 

  • HR screen
  • Call with a leader
  • Case Study
  • Methodology & System design interview

Job details

  • Permanent position 
  • Full Time 
  • Nantes or Levallois
  • Start date: Asap
  • Remuneration : fix + bonus on objectives
  • A stock options plan for every Doctoliber

At Doctolib, we believe in improving access to healthcare for everyone
- regardless of where you come from, what you look like. This translates into our recruitment process: Doctolib is an equal opportunity employer. We don't just accept diversity at Doctolib, we respect and celebrate it!

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability, or place of origin. If you have a disability, let us know if there's any way we can make the interview process smoother for you! 

All the information transmitted via this form is processed by Doctolib for the purpose of managing applications. For more information on how Doctolib processes your application data, click here.

If you wish to exercise your rights or if you have any questions about the processing of your data, you can write to us at hr.dataprivacy@doctolib.com.

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