To support our growth and lead our global customers billing team, Doctolib is hiring a Billing Manager based in Paris. Attached to the Finance department, you will be responsible for our billing activities, you will coordinate customers invoices processing as well as cash application

You will integrate the Group accounting department and you will be part of a  team in charge of covering the working capital activities.

Your responsibilities include but are not limited to :

• Lead a team of 3-5 specialists in charge of billing activities for all countries in the group. You will be responsible for the task allocation and good delivery of all activities related to your scope. You will propose and put in place performance indicators in order to secure our delivery activities;
• You will be responsible for the correct integration of the customers' master data and related contracts into our billing system. You will ensure the completeness and accuracy of our monthly customer billing cycle;
• You will ensure close cooperation with our internal stakeholders from Sales, and Finance;
• In relation with the Working Capital Senior Manager, you will be the gatekeeper for the order to cash business process and you will ensure our capacity to optimize the process and improve our scalability and constant quality;
• You will ensure the integrity of our various systems impacting billing process in order to guarantee a good efficiency both in term of accuracy and inter process efficiency (cash application/collection);
• You will be in charge of all queries and validation requests addressed by our internal customers;
• You will be in charge of the monitoring of our customers direct debits and you will work closely with our cash collection team in order to recover doubtful debts;
• You will oversee the monthly and annual closing activities, including performance;
• You will ensure the quality of our internal periodic controls;
• In relation with our project team, you will propose system improvements in our CRM (Salesforce), billing system (Zuora) or in our accounting system (SAP).

Who you are

If you don’t meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply!

You could be our next team mate if you :

• Have a Bac +/5 in finance and accounting or Master Degree in accounting;
• Have 8 to 10 years of experience in billing with experience of massive volume of invoicing;
• Are used to working in an international environment and able to think global / act local;
• Have an analytical mindset to identify trends, solve problems and support decision-making;
• Language skills : Professional English. Native speaker in French and/or German/Italian  is a plus;
• Skills in Zuora (billing tool) would be highly desirable;
• Have excellent communication skills.

What we offer

• Free health insurance for you and your children
• Parent Care Program: receive one additional month of leave on top of the legal parental leave
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• Work from EU countries and the UK for up to 10 days per year, thanks to our flexibility days policy
• Work Council subsidy to refund part of sport club membership or creative class
• Up to 14 days of RTT
• A subsidy from the work council to refund part of the membership to a sport club or a creative class 
• Lunch voucher with Swile card
• Reimbursement of public transportation or company car (only for Field Sales)
• Relocation support for international mobilities

The interview process 

• Interview with Talent Acquisition;
• Interview with Hiring Manager;
• Final interview with the Working capital Manager and the SCC Director;
• A present of a case study to the SCC Director.
  
  

Job details

• Permanent position 
• Full Time
• Workplace : Levallois-Perret (92)
• Start date : as soon as possible

• Flex office / Hybrid mode: you work 3 days per week from the office
  
  

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. 

Join us in building the healthcare we all dream of!

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