DNA Script

DNA Script is a leading company in the production of nucleic acids for genomic, synthetic biology and biopharmaceutical applications.

Our clean, efficient Enzymatic DNA Synthesis (EDS) technology, implemented on a benchtop instrument (the SYNTAX), accelerates innovation in life science and biotechnology through the decentralization of rapid, on demand and high quality DNA synthesis.

Our approach builds upon nature's billions of years of evolution in enzymatically synthesizing DNA, setting new standards for assembling nucleic acids to accelerate scientific discovery and DNA/RNA production in disciplines with profound impacts upon humanity.

DNA Script has a broad stable of high quality investors and is capitalized to continue its progress to full commercialization of the technology and products. We are building an organization across our two sites, in Paris and San Francisco, with the talent, skills and attitude to achieve our mission: to unlock the power of “DNA-write”.

This is an opportunity for a dynamic individual to join an international and highly skilled team, and to make significant contributions to commercializing a technology with far-reaching potential across the biological sciences and beyond.

Responsibilities:

• Installs and optimizes hardware/software/network products and configurations at customer sites.
• Diagnoses and resolves product performance problems.
• Performs maintenance and repairs
• Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
• Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business.
• Delivers fully integrated solutions, which may include peripherals, communications, operating systems and applications software.
• Trains other field engineers and customers in the company’s system products.
• Provides user-oriented and service-related inputs to ongoing and new development projects.

Experience:

• Bachelors within the science field -- e.g. biomedical engineering, analytical biochemistry, biotechnology or similar is highly preferred
• 4+ years of experience in a similar position and/or experience as an end-user of analytical instrumentation

Ideal Candidate will have:

• Experience or expertise with Laboratory Automation solutions (eg. pipetting robots, electronics and linear actuators) and systems involving reagents and consumables
• Experience with troubleshooting and problem solving Customer service and solutions-oriented, with capability to precisely document issues, root cause analyses, troubleshooting experimentation and resolutions/repairs.
• DNA Synthesis Experience, or Utilization of Synthetic Oligos in a biochemical application.
• Excellent written and verbal communication skills
• Ability to travel extensively including overnight travel as dictated by business needs

Miscellaneous

• Remote Job based in New England US, preferred in MA. Requires 75% travel to corporate offices and client sites throughout the North East and other parts of North America, occasionally abroad.
• Start date: Q1 2024
• The salary range for this New England position is $90,000 --- $120,000. Please note that this is the forecasted salary range and individual compensation varies based on multiple factors to include: qualifications, years of experience, the scope of job-related responsibilities, and the working location. If your expectations are outside of this range, we still encourage you to apply and provide us with your expectations to consider a move.

Benefits

• Health, Dental, Vision. Company pays 95% of premiums for employees and dependents. We have lots of plans available including HMOs, PPOs, HDHPs, etc.
• Life insurance
• 401(k) with 4% match
• Short and long-term disability insurance
• Other employee-funded plans including pre-tax commuter, HSA, and FSA
• EAP
• Mental health support with Sesh
• Competitive parental leave policy

Contact

hiring@dnascript.co

Bay Area Pay Range$90,000—$120,000 USD