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Diabolocom

Diabolocom

QA Automation Engineer - Paris, France

  • Permanent contract 
  • Paris
  • Master's Degree
  • > 2 years

The company

Diabolocom

Diabolocom

  • Software
  • From 50 to 250 employees

The job

QA Automation Engineer - Paris, France

  • Permanent contract 
  • Paris

About

Diabolocom develops and operates a cutting-edge cloud platform used by renowned brands to manage interactions with their customers and prospects across all channels (voice, email, chat, social networks, sms).

Our solution is recognized on the market for its ability to integrate seamlessly with IT systems, including major CRM software, thanks to its open architecture and web services. On top of rich business-oriented user interfaces, we provide APIs and toolkits that allow our customers to build automations and implement advanced workflows around customer interaction. This is what we call Augmented Customer Interaction.

We have offices in Paris, Frankfurt, London, Madrid and Milan and serve clients across five continents thanks to our private cloud located in datacenters around Europe and built on our own voice and Internet networks. We also run operations for our clients in the US, South America, Africa and Asia by deploying our solutions on Amazon AWS and Google platforms.

Job description

We are looking for ambitious and talented QA Engineers to join and grow a multi-cultural team.

As a QA Engineer, your tasks would be to:

  • create test plans according to product specifications
  • run them as needed, in anticipation of releases, in order to assess quality and prevent regressions
  • progressively automate those tests, in the perspective of setting up a full continuous delivery environment
  • contribute to the constant improvement of the development and test workflows

QA is partially automated, and you will contribute to growing automation rate, using our QA automation Framework based on:

  • Selenium Grid
  • Cucumber
  • Gherkin
  • Kotlin
  • GitLab CI

We are also working on setting up Cucumber Studio for a fully integrated test environment.

There are no trivial test cases so if you are looking for challenges, this is a project for you (multiple integrations, various interaction channels, including VoIP integrated tests…)

You would join a team of 30 people that builds a cutting-edge customer interactions management solution. This solution allows our 250+ customers, among which market leaders, to manage the interactions with their customers across all channels with an innovative unified approach (voice, email, social networks, live chat).
Our solution aims at providing the best-in-class User Experience, through rich user interfaces aimed at business people.

The team is composed of:

  • 4 product owners
  • 20 developers
  • 6 QA Engineers

Preferred experience

Apply if you are:

  • Passionate about testing and quality
  • At ease with complex cases
  • Teamwork orientated and used to work with distributed international teams
  • Willing to move to the next level of QA, embracing new technologies for QA automation

Recruitment process

  • Call with the HR
  • Call with the CTO and the team leader
  • On-site interview with CTO and CEO

Meet the Diabolocom team

Diabolocom

Diabolocom

QA Automation Engineer - Paris, France

  • Permanent contract 
  • Paris
  • Master's Degree
  • > 2 years
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