This is a fantastic opportunity if you are looking to start your HR career or take that next step on your HR journey. Working as an HR Management Assistant (f/m), you will be advising our Luxembourg employees on a wide variety of policies and processes. The successful candidate will enjoy working in a diverse business with an inclusive team culture where people are recognised for their contribution and encouraged to suggest changes that can improve our customer experience.

• Be the first point of contact for our customer queries via phone, web chat and email providing high quality advice and guidance.
• Provide a client focused experience through the timely and accurate management of administrative processes, such as (but not limited to): Internal mobility, Onboarding processes, Coach/buddy allocation, integration/exit surveys, Maternity/paternity/adoption follow up, and other general administration processes.
• Ensure all system related actions are completed accurately and in time for payroll.
• Data management (overtime, KPIs, performance process, …).
• Support in producing Powerpoint slides deck on various HR topics.
• Participate in elaboration of internal HR communications.
• Schedule and organize meetings (integration, exit, long term leaves, performance process, …).
• Contribute to wider projects and initiatives within HR Services, as required.

Profile description:

• The ability to demonstrate excellent customer service skills
• General helpdesk / call centre experience
• Experience of working in an administrative role
• Has attention to detail and a high level of organisational skills
• The ability to multitask across a range of processes and procedures, prioritising your workload according to individual deadlines
• Enjoy working in a busy, fast paced team environment
• Uses initiative to investigate queries and propose suitable solutions
• Experience of Word, Excel and Outlook is essential
• Knowledge of SAP or similar HR systems is desirable
• Fluency in French and English (any other language is an asset).

• Work alongside recognized experts
• Enjoy and promote diversity in our multicultural teams
• Experience our commitment towards CSR and have the chance to actively contribute to our daily efforts to have the best possible impact on our society
• Team up with dynamic and energetic young professionals within a challenging and knowledge sharing environment