This role requires you to Facilitate the entire billing and undertake a variety of financial and non-financial tasks in order to help guarantee the company’s revenues. The Billings Specialist role will be responsible for the following across all countries in which Deliveroo operates. You will be based in our London HQ office, where you will be required to work in the office 3-days a week.

The role: 

• You will handle the processing billing adjustments along with the issuing of necessary paperwork.

• Facilitate entire billing process for customers and be accountable for all billing elements of global customer relationships

• Managing complex customer billing queries and disputes and working closely with the Account managers to ensure prompt resolution

• Active queue management of queries within both Sidetrade and Salesforce Platforms

• Maintaining accounts receivable files and records (Master data)

• Assist The Credit control team with any reconciliation queries to aid efficient allocation of incoming payment and /or credit notes

• Work with Billings and Credit Control Manager with the coordination of billing related projects helping to build relations with both internal and external partners in order to achieve specified outcomes

• Resolve any queries on the SDI portal and resubmit when necessary

• Assist with Month End activities

• Any other Ad-hoc duties as and when required

Requirements

• Highly organised with the ability to work under pressure and to work to demanding deadlines

•  A good understanding of P&L activity

•  Strong systems experience and MS Office experience with strong proficiency in Word and Excel

• Strong organisational skills

• Able to work independently but can discern when to escalate a problem

Nice to have

•  Experience using NetSuite

•   Experience working for a multinational company.

•  Experience using Looker data Platform

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.