You will work closely with the Coaching, Operations, Sales, Marketing, Product, and Customer teams, contributing to a wide range of projects depending on business priorities. This is a hands-on role where you’ll be trusted with real responsibilities from day one.

This internship is a great way to discover what truly motivates you in a startup, gain hands-on experience across teams, and learn on a daily basis.

• Exposure to all key functions of a growing startup

• Real ownership and impact

• Direct collaboration with founders and senior team members

• A steep learning curve in operations, customer success, and scale-up execution

• A meaningful product focused on human growth and development

• International environment with a multicultural team

What You’ll Do for example (non exhaustive):

Coaching & Operations

• Support and optimize coaching operations, including onboarding and offboarding of clients and coaches

• Help scale and continuously improve our internal coaching processes

• Work closely with the Head of Coaching on strategic and operational initiatives

Customer Care & Client Success

• Support our Account Managers and Customer Success Managers in managing existing corporate clients and ensuring a smooth, high-quality experience

• Help monitor client satisfaction and day-to-day operational needs across accounts

• Collect, structure, and clarify client feedback, issues, and improvement requests

• Coordinate with internal teams (Product, Coaching, Tech) to help ensure client needs are properly understood and addressed

• Contribute to client-facing documentation, follow-ups, and reporting when needed

Coach Community & Relations

• Participate in the recruitment and onboarding of coaches

• Help manage and animate our community of coaches

• Organize online events with coaches

• Collect and refine feedback coming from coaches to improve the platform and processes

Cross-Team & Growth Projects

• Create presentations and materials with Sales and Marketing teams

• Support ad-hoc projects across Product, Marketing, and Operations

• Contribute to process documentation and internal tooling (Notion, workflows, playbooks)

• Final-year student or gap-year student (business, engineering, HR, entrepreneurship, or similar)

• Fluent in French and good level of English

• Strong interest in coaching, people development, HR tech, or startups

• Entrepreneurial mindset: autonomous, proactive, resourceful, and curious

• Comfortable working in a fast-paced environment with evolving priorities

• Familiar with or eager to learn modern startup tools (Notion, Slack, Google Workspace, Linear, CRM, etc.)

We like to keep things simple, transparent, and human. Here’s what you can expect:

• 📞 Intro Call (30 min)
  A first conversation with one of our founders to get to know each other, understand your motivations, and share more about Coachello’s mission and culture.

• 👥 Second Interview (45 min)
  A follow-up conversation with another founder to dive deeper into your experience, your approach to customer success, and how you see yourself growing with us.

• 🎯 Case Study (1 hour)
  You’ll receive a short case study to prepare and present. It’s designed to simulate real-life situations you might face in the role, and to let us see how you think, prioritize, and communicate.

• 🍽️ Team Lunch (Informal)
  A casual lunch with part of the team — to get to know each other better, see if there’s a natural cultural fit, and give you a feel for the Coachello vibe.

• 🎉 Reference Check & Offer
  If all goes well, we’ll move quickly to make you an offer and welcome you aboard!