Team:

In Click&Boat, there are 3 main operational Business Units :

• Supply: which deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.

• Sales: which deals with tenants and supports them all along a booking process, from quotations to closing the deal.

• Customer Care: which represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc).

You will integrate the Sales team, a business unit composed of roughly 30 people, strengthened by seasonal employees during summer, and organised by market.

As part of your missions, you will join one of the markets (French, Italian, Spanish, German, US, UK, New Markets) and work along a Sales lead.

You will also work closely with colleagues in charge of international markets, as well as the Supply, Customer Care, and Finance Operations Team.

Missions:

All along your internship, your main objective will be to convince potential clients to book a boat on Click&Boat, while advising them through their search and the booking process.

You will perform the following tasks:

• Reach out to our clients over the phone to understand their needs and advise them in their boat search;

• Convince our clients to book boats by applying sales strategies, and follow clients all along the booking process on to the closing, by providing them with all information related to their booking;

• Look for the best matching offers for the clients and negotiate the best rates with owners;

• Ensure full client satisfaction throughout and later guarantee customer loyalty.

You will get a monthly sales objective to reach, associated to a bonus that you will receive at the end of your internship.

To maximize the reactivity and customer satisfaction, we are used to working on Saturdays. You will be required to work at least one Saturday per month following a planning given in advance (you will get a recuperation day off then to ensure 2 days off per week).

Why should you join us?

• Concrete experience: you will discover all aspects of the essential role of Sales Executive, by joining a structured team that will teach you the best negotiation strategies and allow you to benefit from extensive training throughout your experience at Click&Boat.

• Broad scope: you will be in contact with clients looking for diverse experiences, different type of boats, destinations and budgets;

• Multicultural team: you will be in contact with clients speaking your native language, while being part of an international team, enabling you to daily practice several languages with your colleagues daily.

• Dynamic scale-up environment: you will be able to join a fast-growing company, with high ambitions and ready to become the number one boat rental platform worldwide.

• Superb work atmosphere:  In Barcelona, you’ll be able to work in a modern coworking based in Poblenou, with big rooftop with view over the Sagrada Familia, and a 20-minutes walk to the beach. In Marseille, you’ll be able to work in a modern coworking space with a terrace and a view over the Notre-Dame-de-la-Garde (Bonne Mère) and a 10-minutes walk to the old Port!

• Competitive salary : 800€ fix gross per month and 200€ gross as monthly bonus based on clear KPIs (bonuses will be received at the end of your internship).

• Perks: 1 day off offered per month, extensive internal training, lunch vouchers, breakfast every Monday morning, afterworks and team building activities offered.

Starting date: ASAP/May 2024

Duration: 4 to 6 months (possibility of extending until end of summer)

• To be to communicate with customers, you are fluent in English, and you ideally master a specific language (French / German / Spanish / Italian / Dutch).

• You are an excellent commercial, the phone is your preferred work tool. You like to share your energy and build trust with clients, while being convincing and committed, in all circumstances;

• You want to get further training in the Sales field;

• You are a team player who inspires trust, ready to take initiatives and battle for user satisfaction;

• You are interested in start-up environments; you are proactive and ready to share your ideas to improve our services;

• If you’re interested in Click&Boat product, and in the boating industry it’s of course a plus!