CLASQUIN is a French international transport operator.
The group operates in the Overseas sector and coordinates the transport of goods by sea, air, and land on behalf of its customers.
The company differentiates itself through its hybrid positioning, offering the proximity of committed local teams combined with the expertise of a global network and the power of its technological development: People & Technology at the heart of our strategy.

Constantly growing, through our various offices in Europe, Asia, America, and Africa, we are constantly looking for the architects of tomorrow who will chart new roads to the future, in harmony with our environmental commitment and our strong corporate culture, represented by our motto: Customers, Profit & Fun!

Joining Clasquin means:

-          Join a stimulating and caring environment, in which you will be able to flourish and develop your skills by taking on challenges on a daily basis.

-          Evolve autonomously within a team and focused on excellence.

-          Adhere to our values: enthusiasm, professionalism, and integrity.

SQALA, a subsidiary of CLASQUIN group, is looking for a 4PL Team Lead based in Casablanca, Morocco.

Your missions will be:

Team management & reporting

• Coordinate and support daily operations of the team

• Ensure compliance with SOPs and promote continuous improvement

• Be the main contact point for escalations and complex cases

• Monitor KPIs and communicate performance insights

• Facilitate communication, coaching, and knowledge sharing within the team

• Collaborate with IT and clients to optimize processes

Support activities

• Processing of requests in compliance with quality standards and deadlines

• Contribution to the implementation of the Standard Operating Procedure (SOP)

• Strict adherence to the SOP

• Level 1 support

• Communicate with suppliers to correct anomalies

• Support PO portfolio monitoring and report issues

• Contribute to continuous improvement initiative

Requirements for this permanent contract:

• 1–2 years of experience as a Team Lead within an operational support team (IT, logistics, or customer service)

• Experience in logistics, operations, or administrative support is an advantage

• Good communication and organizational skills

• Fluent in English and French

Want to know more? Apply and take part in a tailor-made recruitment process, during which you will meet your future manager, the recruitment department, and your n+2.

Our teams make the difference be part of it and join CLASQUIN!

We’re open to everyone! We believe that having a diverse and inclusive team across our global network helps us stay balanced and successful. We’re all about equal opportunity and aim to bring together people with all kinds of backgrounds and experiences.

If we can make your recruitment experience more comfortable, please let us know.