Operations Manager - Belgium

  • CDI 
  • Début :  
  • Paris
  • Télétravail partiel possible
  • Bac +5 / Master
  • > 3 ans

La tribu



  • Collaborative Economy, Mobile Apps, Mobility

Le poste

Operations Manager - Belgium

  • CDI 
  • Début :  
  • Paris
  • Télétravail partiel possible
  • Bac +5 / Master
  • > 3 ans

Cette offre a été pourvue !


Bolt est la plus grande plateforme de mobilité européenne. D’origine estonienne, l’entreprise fête ses 6 ans en août 2019, et compte à ce jour plus de 1400 collaborateurs à travers 35 pays et plus de 150 villes. L’application est utilisée par 30 millions de clients et plus de 1 million de chauffeurs.

Job description

What you’ll be doing:

  1. Set up all Bolt’s business and operations locally
  2. Have close interaction with government officials at council and state level
  3. Develop strategic business partnerships with various stakeholders of the city
  4. Manage a team of Operations Specialists to ensure we constantly increase our supply base
  5. Define, implement and optimise local operational processes and procedures
  6. Figure out the logistics of how many drivers are needed where and when
  7. Design and execute strategies to increase driver’s engagement and loyalty while reducing churn rate
  8. Identify trends, risks and improvement opportunities
  9. Actively support the expansion through the rest of the country
  10. Advise and closely collaborate with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives

You’ll get extra credit for:

  • Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
  • Experience in product launches or running a business


  • Motivating compensation – motivational base pay and company stock options
  • No corporate BS – we’re moving too fast for that
  • Amazing personal growth experience at one of the fastest-growing startups in Europe
  • Working with a motivated and talented international team, plus regular team events
  • Flexible working hours – as long as you get the work done
  • Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world

Our team is made up of thinkers, innovators and go-getters shaping the way millions of people move around the globe. We value passionate and down-to-earth people who are driven to get things done and find creative solutions to problems. We recognise that our strength and success are directly linked to the talent and skills of our team members and a lean approach to our work. Our headquarters are situated in Tallinn, Estonia and we have offices in 30+ countries around the world.

Did we spark your interest? Get in touch and let’s talk!

Preferred experience


  • Have 4+ years experience in an analytical position
  • Have a data-driven analytical mindset (great Excel skills)
  • Fluency in French, Dutch and English are required
  • Belgium nationals, or people with a strong knowledge of Belgium is required to be successful in this role
  • Amazing negotiation and communication skills
  • Be a hustler, not stopping after 20 obstacles a day
  • Have a Bachelor’s Degree in Economics, Finance or other analytical subject
  • Be passionate about new technologies and ride-hailing

Meet the Bolt team

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