Back Market is the #1 marketplace for refurbished electronic devices in Europe and in the US, leading the way in a shift towards a circular economy, freeing the planet from electronic waste. We are proud to sabotage ‘new’ by connecting highly certified professionals to consumers who are looking for a more affordable, reliable and an ecological alternative to purchasing brand new products.
Back Market is undergoing meteoric growth and has raised over 884M€ already! We have the objective of reaching 1000 Back Makers (or Saboteurs) by the end of 2022!
We are thrilled to have an inclusive, fulfilling and caring work environment in all our offices (Paris, Bordeaux, Barcelona, New-York, Prague, Berlin and Tokyo). This is an opportunity for you to join a talented, humble and passionate team at the heart of innovation.
Be a part of the movement. Join the refurb revolution.
Within the Operations team, you will work in the Quality Services business unit. You will integrate the team in charge of Refurbishment Services, which help our merchants and partners repair their products with the right level of quality. More specifically, you will manage the team in charge of developing our BackRepair service. This service allows merchants to outsource their in-warranty repairs and clients to repair their devices in physical shops (in-warranty and out-of-warranty defects).
BackRepair allows Back Market to:
- Decrease its defective rate by improving the quality of repairs performed on defective devices covered by our merchants’ warranty (one year minimum)
- Improve our customer satisfaction and loyalty by giving them faster options to repair their devices, and at a competitive price in case of out-of-warranty defect
- Diversify its sources of revenues and improve its margin rate
- Differentiate from its competitors on the Refurbished market and create strong barriers to entry
YOUR MISSION (IF YOU ACCEPT IT): 🥇
YOU ARE IN THE RIGHT PLACE IF: ⭐
RECRUITMENT PROCESS: 📅
WHY SHOULD YOU JOIN US ? ✌🏼
- A meaningful job: through hard work, you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!
- An attractive salary, equity, multiple benefits (meal tickets, health insurance, etc...), parental benefits, relocation package, internal events, etc…
- Be in an environment where you can make a difference: you will have the freedom to innovate and adopt new ideas!
- Grow your career with a flexible career path, Back Market can help you evolve!
- A booming scale-up: our environment is rapidly growing in Europe, the USA and in Asia!
- We embrace work life balance which includes flexible working hours and the opportunity to work from home.
- A lot of fun: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.
Back Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.