Whatever their stage of life, AXA provides over 108 million customers with the products and services they need to progress. From insurance to personal protection, and savings to wealth management, no matter the need we’re always there for them. And we’re always there for our employees. In 50 countries, we work hard to inspire pride and a sense of belonging in our people. To provide opportunities that challenge them, inspire them, and reward them. And to create a culture that’s open, supportive, and empowering. Because we know that’s the real secret to success – and the best way for us to keep building a better world for both our customers and the talented people who put them first.

The headquarters of the AXA Group (GIE AXA) brings together our corporate activities. It provides guidance and support to subsidiaries around the world, to ensure the coordination and monitoring of the Group's global strategy, the application of its standards, the consistency of commercial approaches and the sharing of best practices. The headquarters gathers approximately 1000 employees and is distinguished by its strong international culture (45 nationalities), which makes it a rich and stimulating place to work.

About AXA Emerging Customers

AXA’s Emerging Customer team leads AXA’s inclusive insurance strategy, which aims at protecting mass market and low-to-middle income segments across countries. The objective of our business is to protect vulnerable customers who are ill-insured and help them cope at time of financial distress. As an illustration, we develop small ticket insurance for small business owners, independent workers, farmers, migrant workers, etc.

This initiative is a defined business unit with commercial objectives as well as a social impact mission. More concretely, the Emerging Customers team supports AXA subsidiaries in countries to roll out their Emerging Customers’ business through partnership-building, customer research, product development, design of customer journey, optimization of operations & IT, and impact assessment.

The KPIs of our distribution partners and the priorities & needs of our end clients are central to the team; the objective is to anticipate changing social & economic needs to tailor our products and services accordingly. Clients-centricity is not just a buzz word; we apply human-centered design methodologies on the ground to tailor new products and services to customer needs leverage technology. We meet these needs by developing innovative solutions that leverage cutting-edge yet often simple technologies.

One of the core areas of focus is to improve our health solutions for Emerging Customers that combine low-ticket health insurance with digital health services. As such we protect the low-income people against catastrophic health expenses as well as improve their health-seeking behaviors to make sure they access primary care at the right time and get good quality diagnosis to manage their specific health conditions. The end goal is to contribute to equitable access to healthcare in order to improve health outcomes for the ‘missing-middle’ segment.

Mission

The AXA Emerging Customers team (AXA EC) is looking for a Health Equity Analyst that will help to coordinate the health equity for emerging customers (HE4EC) initiative as well as support any developments and analysis required to move the agenda forward.

Main activities:

•  Project management for HE4EC projects
  • Prepares HE4EC project meetings, coordinates stakeholders’ contributions, summarizes insights, updates planning and disseminates actions.
  • Engages with stakeholders from Group, local teams, and external partners, to deliver on project plans, keeps track of actions and supports local teams with project management
  • Prepares presentations to internal and external stakeholders (including leadership teams and C-level)
  • Develops/updates the HE4EC project dashboard
• Health equity solutions
  • Performs desk research and monitors key trends across countries (public health, disease burden, health financing and equity, healthcare systems…)
  • Scans and compares healthcare providers for specific local deployments (brick & click, digital health, digital therapeutics…)
  • Designs new partnership models with health organizations and develops business pitches
  • Shares key insights with core and local teams, ideates to improve or create new health value propositions in countries, supports the development of business cases and business requirements
  • Supports business case development for HE4EC projects – including development of assumptions, MVPs, budget, project schedules and governance, preliminary risk analysis.
  • Support operations on HE4EC projects – particularly on the design of customer journeys.
  • Support the deployment of new health solutions and works closely with our Chief Medical Advisor to secure clinical pathways and patient safety governance
  • Support DCCC work and other outreach for global health positioning including the planning of workshops and seminars.
• Health equity analytics
  • Supports AXA EC product manager and local actuarial teams to retrieve and structure health data from open sources, partners, claims history…
  • Perform health analyses in specific countries to enable the set-up of new health insurance programs (e.g., disease burden, health costs, incidence)

Vous rejoignez une entreprise :

-    Responsable, vis-à-vis des personnes, y compris ses employés et ses clients, et de la planète. -    Aux valeurs fortes-    Qui encourage la mobilité interne, et la formation de ses employés-    Qui vous offre de nombreux avantages (en savoir plus ici : Reward & Benefits - french | AXA Group)-    Flexible, qui permet le travail hybride, au bureau et à la maison.

Les informations fournies par les candidat(e)s seront traitées de manière strictement confidentielle et utilisées uniquement à des fins de recrutement.

What you’ll need to succeed in this role:

• Master’s degree in Global Health or related fields.
• Analytical skills with strong planning ability and attention to detail.
• Passion for health equity, track record on health insurance or health services, especially in developing countries.
• Experience identifying and implementing innovative approaches to address business problems and solutions.
• Capacity to consolidate and summarize quantitative data from varied sources.
• Written and oral English mandatory; any other language is a plus but optional.

Interpersonal skills

• Motivated by an international and dynamic environment.
• Genuine interest in financial inclusion and socially driven initiatives.
• Able to work in a team, interact with different stakeholders and work on several projects in parallel.
• Results focused and autonomous.