Apprenticeship - Business & Transformation Analyst - (H/F)

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Le poste

Descriptif du poste

Notre métier, protéger les personnes, les biens et les actifs. Notre raison d’être, agir pour le progrès humain en protégeant ce qui compte.Cela vous parle ? Alors venez rejoindre 149 000 futurs collègues qui s’engagent au quotidien auprès de nos 95 millions de clients dans 50 pays à travers le monde. 

Votre environnement de travail

Le siège social du Groupe AXA (GIE AXA) regroupe nos activités corporate. Il assure le pilotage et le support des filiales dans le monde, afin de garantir notamment la coordination et le suivi de la stratégie globale d’AXA, l’application de ses standards, la cohérence des approches commerciales, et le partage des meilleures pratiques. 

Le siège est composé d’environ 1000 employés et se distingue par sa forte culture internationale (45 nationalités), ce qui en fait un espace de travail riche et stimulant.

C’est autour de la diversité et de l’unité que se construit AXA, c’est pourquoi nous nous engageons à promouvoir le succès collectif par l’inclusion.

Global Enterprise Management (GEM) unit is reporting directly to the CEO office of the AXA Group. Fully focused on AXA most valued Global Business Partners, its mission is to build, expand and deliver revenue growth, high retention, and client advocacy in the Business-to-Business (B2B) space. This includes the development of B2B2Business, B2B2Customer, B2B2Employee across all AXA assets and capabilities. The operating model relies on a single point of contact per account leveraging central, regional, and local teams in a unified way and collaborating with all entities to diversify and deepen our GEMs portfolio for One AXA.

Within GEM, the Business & Transformation apprentice will support the Business Operations & Strategy Transformation Manager on 3 major dimensions:

  • Contribute to key initiatives enabling GEM unit to further improve business performance for AXA: 
    • Setup and monitoring of relationships with Global insurance: 360° view of AXA’s business relationships, monitor commercial performance with AXA entities, detect opportunities through data & tools provided by Brokers. 
    • Follow and analyse business opportunities that were not won (ie. Missed, declined or lost by AXA), being able to investigate root causes, provide learnings and study possible solutions to put in place to improve conversion rate. 
  • Survey competitors with available tools (Media reports, LinkedIn, press aggregators...) to feed the GEM community with valuable insights and market watch; 
  • Contribute to the profitability analysis of the GEM’s portfolio, incl. data collection, consistency of definition and analysis, and restitution of results to GEM’s accounts directors and senior management of AXA. For all of these topics, being synthetic, being curious, being able to dig/double check info is essential.

 

Votre poste et vos missions au quotidien

  • Collecting, updating, and analysing data related to GEM partners and Global brokers in their relationships with AXA across the Group (for all AXA operating companies and for all lines of business). 
  • Building reporting and dashboards (Excel, PPTX) for our Management Committee and other high level executives. 
  • Organizing project plan, meetings and follow timeline of initiatives in which he/she is involved. 
  • Being able to handle data and also qualitative reports/benchmarks/information that may be available on external sources (Annual reports, press reports, LinkedIn posts, etc.). 
  • Contributing to sectorial analysis of GEM’s business with our Global Brokers, both on data and qualitative insights (such as organization, strategy & offers). 
  • Assisting with project management for selected projects and contributing on other transversal missions when necessary.

The apprentice will work closely with the Business Operations & Strategy team and will collaborate with many stakeholders within AXA Group: 

  • In the Global Enterprise Management team: 
    • Deal steering Leader 
    • Commercial Account leaders 
    • Regional Leaders 
  • In local entities: 
    • Account managers 
    • Business analysts 
  • In Group / Markets departments: 
    • Risk Management 
    • Operations: Technology, Data, Transformation and Innovation 
    • Finance

Vous rejoignez une entreprise :

-    Responsable, vis-à-vis des personnes, y compris ses employés et ses clients, et de la planète. -    Aux valeurs fortes-    Qui encourage la mobilité interne, et la formation de ses employés-    Qui vous offre de nombreux avantages (en savoir plus ici : Reward & Benefits - french | AXA Group)-    Flexible, qui permet le travail hybride, au bureau et à la maison.

Les informations fournies par les candidat(e)s seront traitées de manière strictement confidentielle et utilisées uniquement à des fins de recrutement.


Profil recherché

Compétences techniques et professionnelles requises, niveau d'expérience :

  • Student in Business or equivalent; 
  • Experience working in a multicultural environment and managing relationships with various stakeholders; 
  • Knowledge of the insurance business would be a plus, but not mandatory. 
  • Good proficiency in Excel and PowerPoint; 
  • Knowledge of CRM/Salesforce is a plus, but not mandatory; 
  • Ability to challenge data quality and spot inconsistency; 
  • Great analytical, critical thinking and problem-solving abilities; 
  • Rigorous: ability to provide synthetic reporting for the top management; 
  • Fluent in English/French mandatory, oral and written.

Compétences non-techniques : 

  • Strong communications skills, able to present complex ideas clearly and concisely, and able to persuade and obtain the buy-in of a diverse and multicultural audience; 
  • Team player, who can break the silos with tact and diplomacy and is able to ask for help and share knowledge; 
  • Good interpersonal relationship influencing; 
  • Results, customer and service-oriented mindset; 
  • Strong sense of organization; 
  • Enjoys multi-cultural environments.

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