About us 

Launched in 2019 by four co-founders, experts in the retail and marketplace sectors, Ankorstore has established itself as Europe’s leading B2B platform connecting brands and independent retailers.

Ankorstore is built on a simple yet vital insight: independent retailers are essential to the vibrancy and attractiveness of our town centres. However, faced with evolving consumer habits and the dominance of mass retail and e-commerce, these local businesses often struggle to adapt and innovate.

To address this challenge, Ankorstore has developed an innovative, global, and technology-driven solution that enables independent retailers to diversify their product ranges while benefiting from competitive commercial terms. Brands, in turn, benefit from a strong network and efficient tools to extend their reach and boost their activity.

By empowering retailers to compete with major players, Ankorstore aims to transform long-term collaboration between brands and retailers !

The team 

Logistics is at the heart of Ankorstore's unique value proposition. Logistics and its daily execution is critical and often not well mastered enough by both retailers and brands. Independent retailers do not enjoy convenience and good services linked to supply Chain/logistics (speed, reliability of deliveries,  restocking, inventory management,...) whilst Brands report juggling various operational activities and fail at optimizing costs. This leaves space for a state of the art Logistics proposition carried by Ankorstore to solve this problem, bring services & economy of scales to this ecosystem,  set new standards within the B2B industry whilst generating operational margin for Ankorstore. 

From an operational standpoint, we aim at helping brands ship their orders seamlessly by partnering with the most relevant logistics partners. We help retailers with outstanding delivery experience, fast and reliable resolution experience when issue occurs and smart inventory management services.

This is a unique opportunity to have a meaningful impact on our customers and to get a 360 view of the e-commerce BtoB supply chain (transportation, fulfillment, cross-border shipping).

Before summer 2022, the products were all stored and prepared at the brand’s premises. In order to reach new delivery service levels while decreasing our costs, we just rolled out our Fulfillment offer, where Ankorstore stores products and prepares orders on behalf of the brand.

Our first Fulfillment Centre opened beginning of July 2022, and is currently ramping as we are onboarding new brands.

Main responsibilities 

Working under the supervision of the Lead Inventory Manager, responsibilities include:

• Drive Demand & Supply Planning :

  • Define and adjust replenishment parameters to ensure optimal stock levels and service rate.

  • Coordinate with brands to ensure timely and accurate stock deliveries to our Fulfillment Centre.

• Monitor and Optimize Inventory Performance :

  • Track and analyze key inventory KPIs (use rate, operational quality, out-of-stocks issues, etc.).

  • Lead regular logistical reviews with brands to share performance insights and action plans.

• Be the Fulfillment Expert for Your Brands :

  • Act as the main point of contact for all fulfillment-related topics (inbound, outbound, stock issues, damages, returns, etc.).

  • Support brands in understanding and improving their usage of our fulfillment service.

  • Educate brands on warehouse and logistics processes.

• Problem Solving & Issue Resolution :

  • Investigate and resolve stock discrepancies, blocked products, and delivery incidents with internal/external stakeholders.

  • Coordinate root cause analyses and drive continuous improvement initiatives on stock accuracy and operational efficiency.

• Process Management & Continuous Improvement :

  • Challenge existing processes and propose improvements to increase reliability and scalability.

  • Contribute to the design and roll-out of new tools, reports and best practices.

• Cross-functional Collaboration :

  • Collaborate with Sales to drive upsell opportunities within your brands’ portfolio.

  • Empower Customer Experience teams by making them increasingly autonomous on fulfillment and inventory topics.

  • Work hand in hand with Operations, 3PL partners and Carrier Managers to deliver a seamless and reliable logistical experience for brands and retailers.

Requirements 

• 1+ years experience in a client-facing role (account management, sales, customer success)

• You are a problem solver

• You are well organized and able to follow a multitude of processes

• You have strong analytics skills

• You have excellent communication skills, verbal and written, with both technical and non-technical stakeholders

• Pedagogical mindset: you can break down complex topics and make them actionable for others

• You are fluent in French and English

• You are a target achiever, committed to meeting and exceeding objectives

  Other skills that would add value:

• Familiar with a Supply Chain Planning software (Anaplan, Pigment, other APS), Google Sheets

• Familiar with logistics topics (warehousing, order preparation, transportation…)

• Expertise on order fulfillment and/or transportation and process design

• Expertise in fulfillment software management (OMS, TMS, WMS)

• experience in Supply or Demand Planning / Inventory management / Logistics / a Supply Chain service

Benefits/Perks 

At Ankorstore we offer a versatile range of benefits to support employees' well-being and work-life balance, fostering personal growth within an innovative and adaptable work environment.

• All of our employees are automatically covered by Health Insurance & Life Insurance. Our Health Insurance (Mutuelle) and Life Insurance (Prévoyance) are SideCare

• We have partnered with Swile to provide you with meal vouchers

• You will have access to Leeto a platform that provides you with exclusive discounts, cultural activities, holiday vouchers and more

• Wellpass

• Modern offices located in Paris (Opéra), providing a vibrant and inspiring work environment

• ...

Learning more about Ankorstore 

• Look around and visit our website, LinkedIn, Instagram, Facebook, Youtube and Welcome to the Jungle

• Read about us in the media: How to build a 2 million unicorn in under 3 years, Rewild Retail, Ankorstore is shaping the shopping of the future, Mary Portas & Ankorstore

• Ankorstart

Ankorstore is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.