Sales Advisor/Verkäufer - Hamburg (M/W/D)

Née à Paris, inspirée par Paris.

AMI propose une garde-robe élégante et complète, pour l’homme et la femme, constituée d’essentiels qui brouillent les frontières entre chic et décontracté. Le nom AMI joue avec les initiales d’Alexandre Mattiussi, le directeur artistique et fondateur de la marque. Créée en 2011, AMI capture l’essence particulière de cette nonchalance parisienne insouciante.

Pour son approche authentique et conviviale de la mode, AMI s’est vu décerner le prestigieux prix de l’ANDAM. La maison compte aujourd’hui 11 boutiques à Paris, Tokyo, Londres, en Chine et à Hong Kong ainsi qu’une distribution dans plus de 500 points de vente dans le monde.

AMI is looking for a Sales Advisor for its upcoming Hamburg store! Reporting to the Store Manager and Assistant Store Manager, the Sales Advisor will sales and build customer loyalty.

A Sales Advisor’s responsibilities include:

CUSTOMER RELATIONS

The Sales Advisor’s mission is to invite customers to explore the world of AMI and to offer a unique shopping experience:

• Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.
• Understands customer needs and proposes a relevant selection of products while encouraging cross selling.
• Assists customers during fittings and accommodating any alterations when needed.
• Embraces a customer loyalty culture, builds strong and long-term relationships with clients.
• Introduces new customers to the brand.

STOCK

Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)

VISUAL MERCHANDISING

• Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.
• Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.

• Experience in luxury sales and/or designer clothing and familiar with sales techniques.
• Curious and willing to dedicate yourself to a new project.
• Smiling, dynamic, involved, and excellent interpersonal skills.
• Mastering customer service skills and demonstrating ability to foster a customer-service spirit.
• Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.
• A second language would be appreciated.