Alice & Bob is developing the first universal, fault-tolerant quantum computer to solve the world’s hardest problems.

The quantum computer we envision building is based on a new kind of superconducting qubit: the Schrödinger cat qubit 🐈‍⬛. In comparison to other superconducting platforms, cat qubits have the astonishing ability to implement quantum error correction autonomously!

We're a diverse team of 140+ brilliant minds from over 20 countries united by a single goal: to revolutionise computing with a practical fault-tolerant quantum machine. Are you ready to take on unprecedented challenges and contribute to revolutionising technology? Join us, and let's shape the future of quantum computing together!

In a context of rapidly evolving quantum computing technology transitioning toward scalable industrial deployment, and growing commercial traction, the Senior Project Manager – Customer-Facing Quantum Computing Programs is accountable for the successful delivery of strategic customer programs, ensuring measurable customer value, delivery excellence, and revenue protection.

Reporting to the VP of Business & Revenue, you will work closely with Sales, TAM, Account Management, R&D and Engineering teams to secure On Time / On Budget / On Target execution, high customer satisfaction (NPS-driven), and long-term revenue expansion.

Main Responsibilities

1. Own end-to-end customer program delivery

Own end-to-end customer program delivery by leading the process from contract signature to operational success. Act as the primary customer interface for planning, execution, and escalations, while ensuring that contractual commitments, milestones, and deliverables are met.

2. Drive delivery excellence (On Time / On Budget / On Target)

Drive delivery excellence—ensuring programs are delivered on time, on budget, and on target—by planning, executing, and controlling complex quantum computing initiatives. This includes monitoring schedule adherence, cost control, margin exposure, and key performance indicators (KPIs), while managing risks, change requests, scope evolution, and trade-offs in a structured and controlled manner.

3. Secure customer satisfaction and long-term partnerships

Secure customer satisfaction and foster long-term partnerships by consistently measuring and improving customer satisfaction and Net Promoter Score (NPS) throughout the program lifecycle. Proactively anticipate and mitigate risks that could impact customer perception, while translating complex technical constraints into clear, customer-oriented communication.

4. Interface with R&D & Engineering in a deeptech environment

Interface with R&D and engineering teams in a deeptech environment by translating customer needs into actionable inputs. Ensure alignment between delivery commitments and technical feasibility, while managing expectations between customers and internal teams—even under conditions of technological uncertainty.

5. Protect and expand revenue impact

Protect and expand revenue impact by ensuring disciplined control over scope and execution to safeguard contracted revenue. Collaborate with Sales and Account teams to identify upsell, extension, and follow-on opportunities, while contributing to forecasting, revenue recognition, and delivery-related business reviews.

INTERACTIONS

INTERNAL

Business & Revenues (Sales, TAM, Account Management)

R&D & Engineering teams (Quantum Hardware, Firmware, Platform)

Finance (forecasting, revenue recognition)

Executive leadership (program reviews, escalations)

EXTERNAL

Strategic customers (research institutions, industrial partners, HPC actors)

Executive stakeholders on customer side

Potential partners in delivery ecosystem

SKILLSET (hard and softskills)

DESIRED PROFILE

EDUCATION

EXPERIENCE

Benefits:

- Our success is your success : own it with our BSPCE plan

- Direct IP Compensation: Earn substantial bonuses for driving the core patents that define our quantum architecture.

- Flexible remote policy, up to 40 % a month

- A Parental plan including additional benefits such as crèche support or additional days-off to take care of under 12 years old children

- Subsidized membership with Urban Sports Club

- Mental health support with moka.care

- 25-day vacation policy (as per French law) + RTT

- Half of transportation cost coverage (as per French law), or yearly allowance for the die-hard bicycle users

- Competitive health coverage, with Alan.

- Meal vouchers with Swile, as well as access to a fully equipped and regularly stocked kitchen

- French language courses covered by the company for those interested

Research shows that women might feel hesitant to apply for this job if they don't match 100% of the job requirements listed. This list is a guide, and we'd love to receive your application even if you think you're only a partial match. We are looking to build teams that innovate, not just tick boxes on a job spec.

You will join of one of the most innovative startups in France at an early stage, to be part of a passionate and friendly team on its mission to build the first universal quantum computer!

We love to share and learn from one another, so you will be certain to innovate, develop new ideas, and have the space to grow.