Customer Account Owner with French

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AB InBev France
AB InBev France

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Le poste

Descriptif du poste

Seniority Level: Associate


Our Customer Account Owner, is responsible for owning the end-to-end customer journey and ensuring the best possible Order to Delivery experience.

At AB InBev, dreaming big is what we do. Brewing the world’s most loved beers, building iconic brands like Budweiser, Stella Artois, Corona and crafting meaningful moments are what inspire us. 

We’re a team of passionate owners who aren’t afraid to dream big because we know that together, we can achieve anything. To build a more sustainable, inclusive and rewarding future. Turning any challenge into an opportunity. So let’s take on the challenge together. Cheers to dreaming big!   

What will you be doing:

  • Key contact for customers & coordinator of the actions for specific scope of customers with other internal stakeholders (from order to delivery and invoicing) = daily operational routines + customer contact

  • Responsibility for tenders for new promotions to be sent to customer on time and in full

  • Promotion Operations end-to-end execution (aligning with Demand Planning to following up with Transport to fulfilling first time right Invoicing).

  • Customer Master Data ownership

  • Ensuring first time right invoicing with routine checks on tools

  • Upselling routines & obsoletes savings

Profil recherché

What you’ll bring:  

  • Fluency in French and English

  • 2+ years experience within a customer centric or logistics function

  • Process improvement mindset with required, prior experience is a plus

  • SAP or other ERP application experience is beneficial

  • Saleforce knowledge or experience is beneficial

  • MS Excel - Macro´s. PowerBI is beneficial

  • Ability to handle a variety of stakeholders and seniority levels

  • Problem solving experience and leading the resolution of the issue

  • Customer centric mindset with the ability to work under pressure

Déroulement des entretiens

We also offer great Benefit & Perks package!

  • Benefits for you and your family to help your physical and mental health  

  • Competitive parental leave and pension contributions (2,5%)

  • 25 days holidays per year 

  • Employee benefits to help your physical and mental health and overall wellbeing (Accident, Health and Luggage insurance, discounted services like HP Market, Multisport Card, GS Pharmaceuticals, etc.) 

  • A beer allowance to enjoy our brands 

  • Meal vouchers

  • Employee networks to support diversity and inclusion

  • Local Bonus

  • 26 weeks paid leave for primary caregivers 

  • ‘Return to Work’ program

What you can expect from us:  

In this role, you’ll have the potential to transform our business and your career. You’ll get the support and mentor you need to succeed. We’re a meritocracy, with plenty of room for growth and development, so you know your hard work will be rewarded. We encourage you to think big and go after your goals. You’ll get to be creative, work with international teams so you can build a global network and have direct control over your career and where it takes you. 

We are building a team that’s more supportive, more inclusive and more collaborative. A team that’s diverse in background, skills and experience. 

So if you dream big but are concerned you’re not a perfect fit against the job description, we’d still encourage you to apply. You may be just the right candidate to help us create a future with more cheers.

As the leading global brewer, we are committed to bringing people together for a better – and more equal – world. A more equal world starts when everyone can thrive. At AB InBev we value the diversity of cultures, perspectives, skills and experiences within our workforce and we strongly encourage women, people of colour, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

If this sounds like the incredible opportunity you’ve been waiting for, apply today.

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