Spendesk

Spendesk

Senior Community Manager

  • Permanent contract 
  • Paris
  • Occasional remote authorized

The company

Spendesk

Spendesk

  • FinTech / InsurTech, SaaS / Cloud Services

The job

Senior Community Manager

  • Permanent contract 
  • Paris
  • Occasional remote authorized

This position was filled!

About

As a team, Spendesk is driven by their values and their focus on big growth. They’re an ambitious, international group with 25 nationalities represented today. At the heart, they believe people do their best work when they’re given freedom to thrive and grow. Thinking big, bringing a positive attitude, and taking full ownership are three characteristics that thread their team.

Founded in 2016, Spendesk today already serves thousands of businesses in Europe and the US. More than 200 Spendeskers work across our four offices in Paris, Berlin, London and San Francisco.

And their tribe is growing fast. Come join them on this journey.

Their team values

  • Choose positivity
  • We’re all owners
  • Go for it boldly and without fear of failure.
  • Be kind, humble & trustworthy.
  • Proactively seek out ways to grow.
  • Always run the extra mile

Job description

You’ll take the lead on growing & engaging the CFO Connect community, by managing current initiatives and developing new ones. From the online community experience to offline event coordination, member engagement campaigns, content creation, strategic partnerships, and more.

Key responsibilities

  • Relationship & brand management; be the face & voice of CFO Connect, by moderating events, addressing feedback, and developing relationships with members and partners, both online & offline.
  • Event strategy & programming; set the roadmap for our robust virtual events program (3+ events/mo), and our physical meetups in Paris, London, and Berlin (1x / quarter).
  • Content & communications; work closely with our Content team to develop engaging content for the CFO Connect blog, newsletter, podcast, and email campaigns. Leverage your strong writing skills in English (and FR/DE) to communicate with members via email, Slack, and social media.
  • Community operations; ensure a top-notch CFO Connect member experience from the very first touchpoint by leveraging tools & automation, along with high-touch engagement activities.
  • Internal comms & enablement; meet regularly with internal stakeholders to provide community insights; work with our Operations team to measure & report on community KPIs, and create community enablement resources to support internal teams.

Preferred experience

  • 4+ years experience building, managing and scaling online communities
  • Bilingual French + English
  • Executive-level communication & presentation skills
  • Highly organized & skilled project manager— can take the lead from concept to execution
  • Extreme ownership, can work autonomously and collaborate across teams
  • Growth mindset with results-driven approach to work (testing, measuring, iterating)
  • Based in Paris, London or Berlin (or willing to relocate)

Meet the team

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