Operations Manager (Stage / Alternance)

OVRSEA is a next-generation multimodal freight forwarder committed to simplifying & optimizing international freight management through technology. OVRSEA provides its clients with industry expertise and high end-to-end visibility to meet their needs on sea, air, road and rail over all transport stages, from loading to customs declarations.

Founded in 2017, OVRSEA currently supports +700 clients from its offices in Paris, New York, Miami, Barcelona & Milano.

OVRSEA is growing at a tremendous pace. With already 160 employees globally, they are continuing their growth in 2023 hiring +100 people!

OVRSEA is a next-generation multimodal freight forwarder committed to simplifying & optimizing international freight management through technology. OVRSEA provides its clients with industry expertise and high end-to-end visibility to meet their needs on sea, air, road and rail over all transport stages, from loading to customs declarations.

Founded in 2017, OVRSEA currently supports +700 clients from its offices in Paris, New York, Barcelona, Milano and will double its workforce by the end of 2022.

The Operations team

The Ops Team is at the heart of the OVRSEA customer experience: reactivity, excellence, pedagogy and customer awareness are the leitmotiv !

The Ops team is the main contact for our customers and acts as a link between all our service providers, who have been selected on the basis of quality of service, responsiveness and reliability.

What does it mean to be an Ops Manager at OVRSEA ?

The Ops Manager responds to our customers’ requests for quotes in a fast and relevant way and have the role of making the pricing and purchasing operations more efficient by improving the tools and processes in place.

The Ops Manager communicates in real time with the customer concerning the evolution of the transport, informs him on the important stages, guides him in case of constraints and hazards and is a force of proposal if the situation requires it.

He is also in daily contact with the various service providers chosen (in general 4 to 5 service providers are necessary for an import : an agent in a foreign country, the shipping company, the customs declarant, and the carrier) and acts as a link between all the parties involved throughout the duration of the transport.

At the end of the transport, the Ops Manager is in charge of invoicing and billing the transport file.

For all these reasons, the Ops occupies a major role in OVRSEA’s activity, which makes it a key pillar for the company.

Your role in the team :

Operational planning and pricing of international transport (15%)

- Response to customer requests for quotations : complete planning of international transport by sea, air and rail

- Participation in the improvement loop between quotation, operations and invoicing : be able to step back and improve upstream to make operations run more smoothly and invoicing easier

Transportation operations in large import or export (60%)

- Accompanying a portfolio of customers

- Carrying out air, sea, road and rail transport

- Pro-active customer advice and problem solving

Manage customer invoicing (15%)

- Participation in the invoicing of transport files

- Manage the contact with customers to explain the differences that may appear between the quotation and the billing

Development, structuring and strategy (10%)

- Relate and negotiate with carriers and agents worldwide

- Increasing the knowledge of the team (research and writing articles)

- Operational strategy

What you will find at Ovrsea ?

- The opportunity to join one of the French Tech compagnies in hyper-growth, to participate in an incredible human adventure and in the international transport revolution

- A deep business expertise in the world of international transport, and if you know nothing about it our Transport Academy will give you all the keys!

- A team of talents who all share a strong team identity: analytical spirit, quality of execution and willingness to learn

- A unique working environment at the foot of Montmartre!

- A 50% reimbursement of your transportation costs

- An Alan mutual insurance company (80% covered by Ovrsea) -> for work study contracts

- A profit-sharing system -> for work study contracts

- A Swile card (covered by Ovrsea up to 60%)

- Regular events (afterworks, team lunch, culture sharing, …)

Still not convinced ?

You can consult our presentation Notion in order to discover our history, our products, our teams, our commitments and the many advantages we offer to our employees !

Here is a short overview of the daily life of our Operations Managers at Ovrsea, through which you will discover their missions, their working methods and their feedbacks !

You will also find here a short video to familiarize yourself with our culture and to learn more about Ovrsea’s #1 value : Pedagogy.

This value translates into : The implementation of webinars, PIC and PEC (our internal and external cultural presentations), a culture of writing via Notion, an onboarding promoting a complete immersion in the world of international transport, … and more !

Do you see yourself working with us ? Don’t hesitate anymore and apply to join the crazy Ovrsea adventure !

Profile :

Our recruitment process :

At Ovrsea, we are committed to an inclusive recruitment process and to fostering diversity within our teams !