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Customer Service and Support - Big Data & Analytics Fintech PARIS

Permanent contract
Paris
Salary: Not specified
Starting date: June 05, 2023
No remote work
Experience: > 2 years
Education: Master's Degree

Opensee
Opensee

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The position

Job description

WHAT ARE YOU GOING TO DO? 

As a Customer Service and Support, you will be in charge of implementing Opensee’s solution within our clients:
●  Act as the cornerstone of the integration cycle at Opensee’s clients
●  Manage all aspects of the implementation project facing clients (IT, Business) and internal resources (DataOps, Developers)
●  Advise clients on best practices and optimization for Opensee implementation
●  Gather client requirements for new features and product enhancements and working with Product Owners to contribute to the product’s evolution
●  Contributes to product support and product troubleshooting
●  Participate in Demos and Proof of Concepts


Preferred experience

REQUIREMENTS

Must-have:
●      Master’s degree in Engineering or equivalent
●      Excellent analytical, numerical and conceptual skills
●      Excellent verbal and written communication skills in English
●      2-5 years experience in tech, finance or consulting
●      Skills with SQL
●      Interest for Tech and Finance
 
Nice-to-have:
●      Skills in Big Data technologies and Python
●      Experience in a Tech Startup/Scaleup
●      Experience with Agile or Scrum methodologies

WORKING CONDITIONS 

  • Permanent position
  • Location : Paris (near Saint-Lazare)

HOW TO APPLY

Send us your resume and a brief description of why you are interested in joining us, and we will come back to you very shortly!

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